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知识就是力量:提供术前保险覆盖信息,改善大量减重患者对身体塑形手术的理解和满意度。

Knowledge is power: Providing previsit insurance coverage information of body contouring procedures to improve understanding and satisfaction in the massive weight loss patient.

机构信息

Division of Plastic and Reconstructive Surgery, University of Rochester, Rochester NY 14642, United States.

Department of Biostatistics and Computational Biology, University of Rochester, Rochester NY, United States.

出版信息

J Plast Reconstr Aesthet Surg. 2020 Mar;73(3):571-575. doi: 10.1016/j.bjps.2019.09.052. Epub 2019 Oct 11.

DOI:10.1016/j.bjps.2019.09.052
PMID:31796263
Abstract

INTRODUCTION

Because of the prevalence of obesity worldwide, the rates of bariatric surgery are increasing. Bariatric surgery is covered by insurance; however, often, a surgery to correct massive weight loss surgeries is not covered despite patient perception.

METHODS

One hundred patients were identified by their initial visit to the institutional Life After Weight Loss center. Fifty of them were randomized into receiving previsit educational materials about their individual insurance plans. All the patients were surveyed to assess whether this education improved their understanding and overall consultation experience.

RESULTS

Although a majority of patients believed "panniculectomy" would be covered by insurance, most subjects overestimated insurance coverage for other procedures. Nearly all respondents (93.8%) agreed that previsit educational material improved their understanding and the satisfaction of the visit.

CONCLUSION

Many patients believe body contouring procedures to be covered by insurance, although most are not. By providing patients with their individualized insurance plans, patients report improved understanding and overall satisfaction with the consultation.

摘要

简介

由于全球肥胖症的流行,减重手术的比例正在增加。减重手术由保险承保;然而,尽管患者认为有必要,但通常却不承保用于纠正大量体重减轻手术的手术。

方法

通过机构 Life After Weight Loss 中心的初次就诊,确定了 100 名患者。其中 50 名患者被随机分配到接受有关其个人保险计划的预诊教育材料。对所有患者进行了调查,以评估该教育是否改善了他们的理解和整体咨询体验。

结果

尽管大多数患者认为“腹皮切除术”将由保险承保,但大多数患者高估了其他手术的保险范围。几乎所有受访者(93.8%)都同意预诊教育材料提高了他们的理解能力和就诊满意度。

结论

许多患者认为身体塑形手术由保险承保,尽管大多数手术不在承保范围内。通过向患者提供个性化的保险计划,患者报告说,他们对咨询的理解和整体满意度得到了提高。

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