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团队协作在预后沟通中的应用:解决瓶颈与障碍。

Teamwork in prognostic communication: Addressing bottlenecks and barriers.

机构信息

Division of Hematology and Oncology, Department of Pediatrics, Washington University School of Medicine, St. Louis, Missouri.

Division of Hematology and Oncology, Department of Pediatrics, Medical College of Wisconsin/Children's Hospital of Wisconsin, Milwaukee, Wisconsin.

出版信息

Pediatr Blood Cancer. 2020 May;67(5):e28192. doi: 10.1002/pbc.28192. Epub 2020 Jan 21.

Abstract

Prognostic communication is essential to family-centered care in pediatric oncology. Yet, prognostic communication from the medical team to the family is often absent or incomplete. In our experience, many clinical groups view prognostic disclosure as the responsibility of the patient's primary oncologist, and nurses are often excluded from these conversations. This current individual-based model of prognostic disclosure lacks redundancy and creates a communication bottleneck. We propose that clinical groups should address prognostic communication with a multidisciplinary team-based approach that incorporates three critical components: shared team mental models, distribution and redundancy in role assignment, and high fidelity monitoring of communication milestones.

摘要

预后沟通对于儿科肿瘤学中的以家庭为中心的护理至关重要。然而,医疗团队向家庭进行的预后沟通常常缺失或不完整。根据我们的经验,许多临床团队认为预后披露是患者主要肿瘤医生的责任,护士通常被排除在这些对话之外。这种当前基于个体的预后披露模式缺乏冗余性,并造成了沟通瓶颈。我们建议临床团队采用多学科团队方法来解决预后沟通问题,其中包括三个关键组成部分:团队共享心智模型、角色分配的分布和冗余性,以及对沟通里程碑的高保真度监测。

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