Al Hinai Ruqaia, Al Jabri Anan, Jothi Balaji, Al Sinawi Nasra, Al Rajaibi Hajar, Al Hashmi Khamis, Jaju Deepali
College of Medicine and Health Sciences, Sultan Qaboos University, Muscat, Oman.
Department of Clinical Physiology, Sultan Qaboos University Hospital, Muscat, Oman.
Oman Med J. 2020 Jan 15;35(1):e86. doi: 10.5001/omj.2020.04. eCollection 2020 Jan.
There is substantial increase in referrals for investigations at Sultan Qaboos University Hospital (SQUH). Evaluating the quality of hospital referral notes (RNs) is necessary from diagnostic, patient, and economic perspectives. RNs for pulmonary function tests (PFTs) can be considered as representative of the array of tests performed at SQUH.
This cross-sectional study evaluated the quality of RNs based on 'completeness' for all consecutive patients referred for PFTs at SQUH over six months. Evaluation included documentation of demographic features, RNs date, priority for investigation, referral reason, pulmonary and relevant medical and smoking history for spirometry RNs, and addition of hemoglobin level for full lung functions (Full-LuFs) tests. The proportion of complete RNs was determined and analyzed separately to study association of spirometry and full-LuFs tests with source and reasons for referral.
Only 644 of 683 RNs were available for analysis. Smoking history was stated in only 3.3% of all RNs; hence, it was excluded from the analysis. RNs were complete only in 12.4% of cases for spirometry and 14.4% for full-LuFs tests. RNs for patients who primarily had pulmonary disease were proportionately incomplete than those for patients with other reasons ( < 0.050). There was no significant association between incompleteness of RNs and referral hospital (SQUH vs. non-SQUH) and SQUH inpatient or outpatient status implying that the overall proportion of completeness of RNs from all concerned referral locations was similar and low in both types of RNs.
There is a need to improve the quality of RNs at SQUH. Referring doctors must be made aware of the importance of completeness of RNs to improve test reporting, patient management and satisfaction, and reduce financial burden on hospital exchequer.
苏丹卡布斯大学医院(SQUH)的检查转诊量大幅增加。从诊断、患者和经济角度评估医院转诊记录(RNs)的质量很有必要。肺功能测试(PFTs)的转诊记录可被视为SQUH所进行的一系列检查的代表。
这项横断面研究基于“完整性”对SQUH连续六个月转诊进行PFTs的所有患者的转诊记录质量进行了评估。评估内容包括人口统计学特征、转诊记录日期、检查优先级、转诊原因、肺功能检查转诊记录的肺部及相关病史和吸烟史,以及全肺功能(Full-LuFs)检查中血红蛋白水平的记录。确定并分别分析完整转诊记录的比例,以研究肺功能检查和全肺功能检查与转诊来源及原因之间的关联。
683份转诊记录中仅有644份可供分析。所有转诊记录中仅3.3%注明了吸烟史;因此,将其排除在分析之外。肺功能检查的转诊记录仅12.4%完整,全肺功能检查的转诊记录仅14.4%完整。主要患有肺部疾病患者的转诊记录比其他原因患者的转诊记录完整性更低(<0.050)。转诊记录的不完整性与转诊医院(SQUH与非SQUH)以及SQUH住院或门诊状态之间无显著关联,这意味着来自所有相关转诊地点的转诊记录完整性总体比例相似且两种类型的转诊记录完整性都较低。
SQUH需要提高转诊记录的质量。必须让转诊医生意识到转诊记录完整性对于改善检查报告、患者管理和满意度以及减轻医院财政负担的重要性。