School of Public and SAMRC Health Services to Systems Research Unit, University of the Western Cape, Cape Town, South Africa.
School of Public Health, University of the Western Cape, Cape Town, South Africa.
Health Syst Reform. 2020;6(1):e1669943. doi: 10.1080/23288604.2019.1669943.
District-level initiatives to improve maternal, neonatal and child health (MNCH) generally do not take governance as their primary lens on health system strengthening. This paper is a case study of a district and sub-district governance mechanism, the Monitoring and Response Unit (MRU), which aimed to improve MNCH outcomes in two districts of South Africa. The MRU was introduced as a decision-making and accountability structure, and constituted of a "triangle" of managers, clinicians and information officers. An independent evaluation of the MRU initiative was conducted, three years after establishment, involving interviews with 89 district actors. Interviewees reported extensive changes in the scope, quality and organization of MNCH services, attributing these to the introduction of the MRU and enhanced support from district clinicians. We describe both the formal and informal aspects of the MRU as a governance mechanism, and then consider the pathways through which the MRU plausibly acted as a catalyst for change, using the institutional constructs of credible commitment, coordination and cooperation. In particular, the MRU promoted the formation of non-hierarchical collaborative networks; improved coordination between community, PHC and hospital services; and shaped collective sense-making in positive ways. We conclude that innovations in governance could add significant value to the district health system strengthening for improved MNCH. However, this requires a shift in focus from strengthening the front-line of service delivery, to change at the meso-level of sub-district and district decision-making; and from purely technical, data-driven to more holistic approaches that engage collective mindsets, widen participation in decision-making and nurture political leadership skills.
县级层面改善孕产妇、新生儿和儿童健康(MNCH)的举措通常不以治理为加强卫生系统的主要视角。本文是对一个区和分区治理机制——监测和应对单位(MRU)的案例研究,该机制旨在改善南非两个地区的 MNCH 结果。MRU 作为一种决策和问责制结构而引入,由管理人员、临床医生和信息官员组成的“三角形”构成。对 MRU 举措进行了独立评估,在成立三年后,对 89 名区利益相关者进行了访谈。受访者报告称,MNCH 服务的范围、质量和组织发生了广泛变化,他们将这些变化归因于 MRU 的引入以及区临床医生的支持增强。我们描述了 MRU 作为治理机制的正式和非正式方面,然后考虑了 MRU 作为变革催化剂的可能途径,使用了可信承诺、协调与合作的制度构建。特别是,MRU 促进了非层级协作网络的形成;改善了社区、初级卫生保健和医院服务之间的协调;并以积极的方式塑造了集体的意义建构。我们的结论是,治理创新可以为改善 MNCH 的县级卫生系统强化增添重要价值。然而,这需要从加强服务提供第一线的重点转移到改变分区和区决策的中层;从纯粹的技术、数据驱动方法转变为更全面的方法,这些方法可以吸引集体思维、扩大决策参与并培养政治领导技能。