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希腊北部急诊部门的阿尔巴尼亚移民的医疗保健可及性、质量和满意度。

Healthcare Access, Quality, and Satisfaction Among Albanian Immigrants Using the Emergency Department in Northern Greece.

机构信息

Nursing Department, Papageorgiou General Hospital, Thessaloniki, Greece.

2nd Department of Urology of Aristotle University of Thessaloniki, Papageorgiou General Hospital, Thessaloniki, Greece.

出版信息

J Immigr Minor Health. 2020 Jun;22(3):512-525. doi: 10.1007/s10903-020-00983-x.

DOI:10.1007/s10903-020-00983-x
PMID:32076945
Abstract

Greece constitutes a main point of entry for the EU but also a final destination for a large number of immigrants. The present research aims to illuminate the relationship of Albanian immigrants with the public health system in Greece. Cross sectional study of 167 Albanian immigrants who referred to the emergency department (ED) of a tertiary general hospital. The average age of the study population was 38.96 years (SD: ± 12.53), with 62.1% being familiar with health services. 54.9% referred to the ED for chronic problems. 41.9% were dissatisfied regarding the level of care provided; Albanian citizenship was thought to be the main reason (40%). Despite the majority of Albanian immigrants being familiar with health services in Northern Greece, there seems to be a misuse of the emergency department for chronic problems. A good proportion of immigrants believe their foreign citizenship prevents them from better healthcare.

摘要

希腊是欧盟的主要入境点,但也是大量移民的最终目的地。本研究旨在阐明阿尔巴尼亚移民与希腊公共卫生系统的关系。对前往一家三级综合医院急诊部就诊的 167 名阿尔巴尼亚移民进行横断面研究。研究人群的平均年龄为 38.96 岁(SD:±12.53),其中 62.1%熟悉卫生服务。54.9%因慢性问题就诊于 ED。41.9%对所提供的护理水平不满意;他们认为阿尔巴尼亚公民身份是主要原因(40%)。尽管大多数阿尔巴尼亚移民熟悉北希腊的卫生服务,但他们似乎滥用急诊室治疗慢性疾病。相当一部分移民认为他们的外国公民身份阻碍了他们获得更好的医疗保健。

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