Malcolm Nicole, Boyd Linda, Giblin-Scanlon Lori, Vineyard Jared
Forsyth School of Dental Hygiene, MCPHS University, Boston, MA, USA.
Work. 2020;65(3):517-524. doi: 10.3233/WOR-203106.
Demand of the work environment can cause stress. Stress can cause anxiety, depression, reduced productivity, job dissatisfaction, and health issues. Unfortunately, little attention has been placed on the stressors of dental hygienists.
The purpose of this study was to examine occupational stressors related to personal, environmental, and physical stressors and their relationship to job satisfaction and burnout of dental hygienists.
Survey research was conducted with a convenience sample of practicing dental hygienists (n = 763). The survey instrument consisted of 10 scales from the New Brief Job Stress Questionnaire and four questions related to burnout.
Job satisfaction was affected by work overload, anxiety, depression, and emotional demands. Leaving clinical dental hygiene in the next year was affected by physical stress (p < 0.05), and burnout was related to the emotional demands (p < 0.05).
Dental hygiene has a significant emotional component to the profession and these emotional demands were more likely to lead to burnout and affect job satisfaction. Physical demands were related to dental hygienists leaving clinical dental hygiene. Attention needs to be paid to these stressors to enhance retention and job satisfaction of dental hygienists.
工作环境的要求会导致压力。压力会引发焦虑、抑郁、生产力下降、工作不满以及健康问题。不幸的是，牙科保健员的压力源很少受到关注。
本研究的目的是调查与个人、环境和身体压力源相关的职业压力源，以及它们与牙科保健员工作满意度和职业倦怠的关系。
对在职牙科保健员（n = 763）的便利样本进行了调查研究。调查工具包括来自《新简短工作压力问卷》的10个量表以及4个与职业倦怠相关的问题。
工作满意度受到工作负荷过重、焦虑、抑郁和情感需求的影响。明年离开临床牙科保健工作受到身体压力的影响（p < 0.05），职业倦怠与情感需求有关（p < 0.05）。
牙科保健工作在职业方面有显著的情感因素，这些情感需求更有可能导致职业倦怠并影响工作满意度。身体需求与牙科保健员离开临床牙科保健工作有关。需要关注这些压力源，以提高牙科保健员的留职率和工作满意度。
