Lasebikan O A, Ede O, Lasebikan N N, Anyaehie U E, Oguzie G C, Chukwujindu E D
Department of Orthopaedic Surgery, National Orthopedic Hospital, Enugu, Enugu State, Nigeria.
Department of Radiation Oncology, University of Nigeria Teaching Hospital, Enugu, Enugu State, Nigeria.
Niger J Clin Pract. 2020 Mar;23(3):371-375. doi: 10.4103/njcp.njcp_292_19.
Job satisfaction of health workers is essential in building up employee motivation and efficiency. The objective of this study is to ascertain the level of job satisfaction among health professionals in a federal tertiary health institution in Nigeria.
This study was done at the National Orthopedic Hospital, Enugu (NOHE), in south-east Nigeria. Two hundred and thirty-six health workers were recruited from the various clinical departments via a systematic sampling technique. A questionnaire documenting relevant sociodemographic data and assessing the level of satisfaction with the financial remunerations, working conditions, infrastructure and equipment, learning and academic sponsorships, welfare packages, and performance appraisal systems was administered to them.
The findings revealed a relatively low level of job satisfaction among the staff of NOHE especially with regards to financial remuneration, working conditions, tools and infrastructure, learning and training opportunities/sponsorship, leadership style, and welfare packages with increasing dissatisfaction in that order. However, the average staff is satisfied with the performance appraisal system as regards promotion.
The majority of the clinical staff have a low level of job satisfaction. A review of the salary structure of health professionals as well as improving the working conditions, tools, and infrastructures in the hospital is needed.
卫生工作者的工作满意度对于提升员工积极性和效率至关重要。本研究的目的是确定尼日利亚一家联邦三级医疗机构中卫生专业人员的工作满意度水平。
本研究在尼日利亚东南部埃努古的国家骨科医院（NOHE）开展。通过系统抽样技术从各个临床科室招募了236名卫生工作者。向他们发放了一份问卷，记录相关社会人口学数据，并评估他们对薪酬、工作条件、基础设施和设备、学习与学术赞助、福利待遇以及绩效评估系统的满意度。
研究结果显示，NOHE的工作人员工作满意度相对较低，尤其是在薪酬、工作条件、工具和基础设施、学习与培训机会/赞助、领导风格以及福利待遇方面，不满程度依次递增。不过，普通员工对绩效评估系统在晋升方面的满意度较高。
大多数临床工作人员的工作满意度较低。需要对卫生专业人员的薪资结构进行审查，并改善医院的工作条件、工具和基础设施。
