Harvard Business School, Harvard University, Boston, MA 02163, USA.
Department of Psychology, Stanford University, Stanford, CA 94305, USA.
Trends Cogn Sci. 2020 Apr;24(4):316-328. doi: 10.1016/j.tics.2020.01.009. Epub 2020 Feb 18.
People spend considerable time on digital media, and are thus often exposed to expressions of emotion by other people. This exposure can lead their own emotion expressions becoming more similar to those of others, a process we refer to as 'digital emotion contagion'. This article reviews the growing literature on digital emotion contagion. After defining emotion contagion, we suggest that one unique feature of digital emotion contagion is that it is mediated by digital media platforms that are motivated to upregulate user emotions. We then turn to measurement, and consider the challenges of demonstrating that digital emotion contagion has occurred, and how these challenges have been addressed. Finally, we call for a greater focus on understanding when emotion contagion effects are likely to be strong versus weak or nonexistent.
人们在数字媒体上花费了大量的时间，因此经常会接触到其他人的情感表达。这种接触会导致他们自己的情感表达变得更加类似于他人的情感表达，这个过程我们称之为“数字情感传染”。本文综述了关于数字情感传染的不断增长的文献。在定义了情感传染之后，我们认为数字情感传染的一个独特特征是，它是由数字媒体平台介导的，这些平台的动机是上调用户的情绪。然后我们转向测量，并考虑证明数字情感传染已经发生的挑战，以及如何解决这些挑战。最后，我们呼吁更多地关注理解情感传染效应在什么时候可能很强、很弱或不存在。
