在线患者反馈是积极的，但未被有效利用。

Online patient feedback is positive, but not used effectively.

Bazian, Economist Intelligence Unit healthcare, London, UK.

Wessex Institute, University of Southampton, Southampton, UK.

BMJ. 2020 Mar 23;368:m517. doi: 10.1136/bmj.m517.

Abstract

The studyPowell J, Atherton H, Williams V, et al. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. 2019;7:38.This project was funded by the NIHR Health Services and Delivery Research programme (project number HS&DR 14/04/48).To read the full NIHR Signal, go to: https://discover.dc.nihr.ac.uk/content/signal-000861/online-patient-feedback-is-mostly-positive-but-is-not-being-used-effectively.

摘要

鲍威尔 J、阿瑟顿 H、威廉姆斯 V 等人。利用在线患者反馈改善国民保健制度服务：INQUIRE 多方法研究。2019 年；7：38. 本项目由 NIHR 健康服务与交付研究计划（项目编号 HS&DR 14/04/48）资助。要阅读完整的 NIHR 信号，请访问：https://discover.dc.nihr.ac.uk/content/signal-000861/online-patient-feedback-is-mostly-positive-but-is-not-being-used-effectively.