Yau Yung
Department of Public and Social Administration, City University of Hong Kong, 83 Tat Chee Avenue, Kowloon, Hong Kong SAR, People's Republic of China.
Habitat Int. 2012 Jan;36(1):11-19. doi: 10.1016/j.habitatint.2011.05.001. Epub 2011 Jul 22.
Resident satisfaction is contingent not only on housing design and construction, but also on neighbourhood quality. However, many neighbourhoods around the world are distressed by neighbourhood nuisances or unacceptable behaviour of the residents. While interventionist approaches and incentives have been adopted in many countries to curb these problems, a punitive measure is used in Hong Kong instead. The Housing Department launched the Marking Scheme for Tenancy Enforcement in Public Housing Estates immediately after the SARS epidemic. The scheme operates as a penalty-point system where sitting tenants will be expelled from public housing if they receive sixteen points for the misdeeds they have committed. Yet, the marking scheme itself was put onto the stage without any prior public consultation. Besides, it has been criticised for its unfair and tenure-biased enforcement. Also, whether the scheme is widely accepted is highly doubtful. Against this background, this study aims to explore the tenants' views regarding residents' unacceptable behaviour and the marking scheme in Hong Kong's public housing. The findings of this research offer valuable insights into the perceived extent and causes of the neighbourhood problems. Moreover, this research lets the public administrators know the acceptability of the marking scheme among public housing tenants.
居民满意度不仅取决于房屋设计与建造，还取决于社区质量。然而，世界各地许多社区都受到社区滋扰或居民不可接受行为的困扰。虽然许多国家已采取干预措施和激励措施来遏制这些问题，但香港却采用了惩罚性措施。非典疫情过后，房屋署立即在公共屋邨推行了租约执行扣分制。该计划作为一种扣分制度实施，如果公屋租户因所犯的不当行为获得16分，将会被逐出公屋。然而，扣分制在出台前并未进行任何公众咨询。此外，它还因执行不公和偏向租约而受到批评。而且，该计划是否被广泛接受也很值得怀疑。在此背景下，本研究旨在探讨租户对香港公共屋邨居民不可接受行为及扣分制的看法。这项研究的结果为邻里问题的感知程度和成因提供了宝贵的见解。此外，这项研究让公共管理人员了解公屋租户对扣分制的接受程度。
