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评估健康相关微信公众号质量:横断面研究。

Evaluating the Quality of Health-Related WeChat Public Accounts: Cross-Sectional Study.

机构信息

School of Health Management, Bengbu Medical College, Bengbu, China.

Innovation Team of Health Information Management and Application Research (BYKC201913), Bengbu Medical College, Bengbu, China.

出版信息

JMIR Mhealth Uhealth. 2020 May 8;8(5):e14826. doi: 10.2196/14826.


DOI:10.2196/14826
PMID:32383684
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC7244997/
Abstract

BACKGROUND: As representatives of health information communication platforms accessed through mobile phones and mobile terminals, health-related WeChat public accounts (HWPAs) have a large consumer base in the Chinese-speaking world. However, there is still a lack of general understanding of the status quo of HWPAs and the quality of the articles they release. OBJECTIVE: The aims of this study were to assess the conformity of HWPAs to the Health on the Net Foundation Code of Conduct (HONcode) and to evaluate the suitability of articles disseminated by HWPAs. METHODS: The survey was conducted from April 23 to May 5, 2019. Based on the monthly (March 1-31, 2019) WeChat Index provided by Qingbo Big Data, the top 100 HWPAs were examined to evaluate their HONcode compliance. The first four articles published by each HWPA on the survey dates were selected as samples to evaluate their suitability. All materials were assessed by three raters. The materials were assessed using the HONcode checklist and the Suitability Assessment of Materials (SAM) score sheet. Data analysis was performed with SPSS version 17.0 (SPSS Inc, Chicago, IL, USA) and Excel version 2013 (Microsoft Inc, Washington DC, USA). RESULTS: A total of 93 HWPAs and 210 of their released articles were included in this study. For six of the eight principles, the 93 HWPAs nearly consistently did not meet the requirements of the HONcode. The HWPAs certified by Tencent Corporation (66/93, 71%) were generally slightly superior to those without such certification (27/93, 29%) in terms of compliance with HONcode principles. The mean SAM score for the 210 articles was 67.72 (SD 10.930), which indicated "adequate" suitability. There was no significant difference between the SAM scores of the articles published by certified and uncertified HWPAs (P=.07), except in the literacy requirements dimension (t=-2.418, P=.02). CONCLUSIONS: The HWPAs had low HONcode conformity. Although the suitability of health information released by HWPAs was at a moderate level, there were still problems identified, such as difficulty in tracing information sources, excessive implicit advertisements, and irregular usage of charts. In addition, the low approval requirements of HWPAs were not conducive to improvement of their service quality.

摘要

背景:作为通过手机和移动终端访问的健康信息交流平台的代表,与健康相关的微信公众号(HWPAs)在中国拥有庞大的用户基础。然而,人们对 HWPAs 的现状和发布文章的质量仍缺乏全面的了解。

目的:本研究旨在评估 HWPAs 是否符合健康网络基金会行为准则(HONcode),并评估 HWPAs 发布的文章的适宜性。

方法:该调查于 2019 年 4 月 23 日至 5 月 5 日进行。基于清博大数据提供的月度(2019 年 3 月 1 日至 31 日)微信指数,对排名前 100 的 HWPAs 进行检查,以评估其 HONcode 合规性。选择每个 HWPA 在调查日期发布的前四篇文章作为样本,以评估其适宜性。所有材料均由三位评审员进行评估。使用 HONcode 检查表和适宜性评估材料(SAM)评分表对材料进行评估。使用 SPSS 版本 17.0(SPSS Inc,芝加哥,IL,USA)和 Excel 版本 2013(Microsoft Inc,华盛顿特区,USA)进行数据分析。

结果:共有 93 个 HWPAs 和 210 篇发布文章纳入本研究。在八项原则中,有 6 项原则,93 个 HWPAs 几乎没有满足 HONcode 的要求。由腾讯公司认证的 HWPAs(66/93,71%)在遵守 HONcode 原则方面普遍略优于未经认证的 HWPAs(27/93,29%)。210 篇文章的平均 SAM 得分为 67.72(SD 10.930),表示“适当”适宜性。认证和未认证 HWPAs 发布的文章的 SAM 得分之间没有显著差异(P=.07),除了在文化素养要求维度(t=-2.418,P=.02)。

结论:HWPAs 的 HONcode 一致性较低。尽管 HWPAs 发布的健康信息适宜性处于中等水平,但仍存在一些问题,例如难以追溯信息来源、过度隐含广告和图表使用不规范等。此外,HWPAs 的低审批要求不利于提高其服务质量。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2735/7244997/5e3476c65836/mhealth_v8i5e14826_fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2735/7244997/a4e45e620660/mhealth_v8i5e14826_fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2735/7244997/5e3476c65836/mhealth_v8i5e14826_fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2735/7244997/a4e45e620660/mhealth_v8i5e14826_fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2735/7244997/5e3476c65836/mhealth_v8i5e14826_fig2.jpg

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本文引用的文献

[1]
Understanding the Function Constitution and Influence Factors on Communication for the WeChat Official Account of Top Tertiary Hospitals in China: Cross-Sectional Study.

J Med Internet Res. 2019-12-9

[2]
Readability and Quality of Online Information on Osteoarthritis: An Objective Analysis With Historic Comparison.

Interact J Med Res. 2019-9-16

[3]
An evaluation of the suitability, readability, quality, and usefulness of online resources for family caregivers of patients with cancer.

Patient Educ Couns. 2019-5-13

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Websites as a tool for public health education: determining the trustworthiness of health websites on Ebola disease.

Online J Public Health Inform. 2018-12-30

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Development and Feasibility Testing of an mHealth (Text Message and WeChat) Intervention to Improve the Medication Adherence and Quality of Life of People Living with HIV in China: Pilot Randomized Controlled Trial.

JMIR Mhealth Uhealth. 2018-9-4

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Evaluation of the Quality and Accessibility of Available Websites on Kidney Transplantation.

Urol J. 2018-9-26

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Quality of Web Information About Palliative Care on Websites from the United States and Japan: Comparative Evaluation Study.

Interact J Med Res. 2018-4-3

[8]
Places of Habits and Hearts: Church Attendance and Latino Immigrant Health Behaviors in the United States.

J Racial Ethn Health Disparities. 2018-3-16

[9]
WeChat Public Account Use Improves Clinical Control of Cough-Variant Asthma: A Randomized Controlled Trial.

Med Sci Monit. 2018-3-14

[10]
How the public uses social media wechat to obtain health information in china: a survey study.

BMC Med Inform Decis Mak. 2017-7-5

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