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挑战与阻碍需求对倦怠、工作投入和出勤主义的影响。使用工作要求-资源模型的横断面研究。

The Impact of Challenge and Hindrance Demands on Burnout, Work Engagement, and Presenteeism. A Cross-Sectional Study Using the Job Demands-Resources Model.

机构信息

School of Psychology (Ms Vinod Nair, Dr McGregor, Dr Caputi); Illawarra Health and Medical Research Institute (Dr Caputi), University of Wollongong, Wollongong, NSW, Australia.

出版信息

J Occup Environ Med. 2020 Aug;62(8):e392-e397. doi: 10.1097/JOM.0000000000001908.

Abstract

OBJECTIVE

The present study used the Job Demands-Resources (JD-R) model to understand how perceiving job demands as a hindrance or a challenge can influence an individual's exhaustion and motivation and its effect on presenteeism.

METHOD

A sample of 171 working Australians was used to test the relationships between job demands and job resources with presenteeism via burnout and work engagement.

FINDINGS

The results suggested that challenge demands were positively related to burnout and work engagement, while hindrance demands were positively related to burnout and negatively related to work engagement. Most direct and indirect pathways predicted in earlier work incorporating the JD-R model to understand presenteeism were replicated.

CONCLUSION

Future research on larger nation-wide samples is needed to further explore the differentiating effects of job demands on presenteeism via burnout and work engagement.

摘要

目的

本研究使用工作要求-资源(JD-R)模型来理解感知到的工作要求是阻碍还是挑战,如何影响个体的疲惫和动机,以及其对出勤的影响。

方法

本研究使用了 171 名澳大利亚在职人员的样本,通过倦怠和工作投入来检验工作要求和工作资源与出勤之间的关系。

结果

结果表明,挑战型工作要求与倦怠和工作投入呈正相关,而阻碍型工作要求与倦怠呈正相关,与工作投入呈负相关。之前的研究工作中包含的 JD-R 模型预测了大多数直接和间接的途径,以理解出勤与倦怠和工作投入的关系,本研究对其进行了复制。

结论

需要对更大的全国性样本进行进一步研究,以通过倦怠和工作投入来进一步探索工作要求对出勤的差异化影响。

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