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有毒和变革型领导行为对护士工作满意度、工作压力、缺勤和离职意向的影响:一项横断面研究。

Influence of toxic and transformational leadership practices on nurses' job satisfaction, job stress, absenteeism and turnover intention: A cross-sectional study.

机构信息

College of Nursing, Sultan Qaboos University, Muscat, Sultanate of Oman.

Department of Psychology, Nnamdi Azikiwi University, Awka, Nigeria.

出版信息

J Nurs Manag. 2020 Jul;28(5):1104-1113. doi: 10.1111/jonm.13053. Epub 2020 Jun 16.

Abstract

AIM

This study examined the influence of toxic and transformational leadership practices on nurses' job satisfaction, psychological distress, absenteeism and intent to leave the organisation or the nursing profession.

BACKGROUND

Transformational leadership is attributed to favourable nurse consequences; however, the nursing literature is silent regarding the causal association between toxic leadership and nurses' job outcomes.

METHODS

This is a cross-sectional study involving 770 registered nurses from 15 hospitals in Central Philippines. Data were collected using seven self-report scales during the months of December 2019 to February 2020.

RESULTS

The composite scores for the transformational leadership scale and toxic leadership scale were 4.22 and 1.59, respectively. Toxic leadership predicted job satisfaction, absenteeism, psychological distress and intention to leave the profession. Transformational leadership predicted job satisfaction and intent to leave the profession.

CONCLUSION

Results suggest that nurses working with a transformational leader report higher job contentment and lower intent to leave the nursing profession. Nurses who work for a manager exhibiting toxic leadership behaviours demonstrated lower job contentment, higher stress levels, frequent absenteeism and higher intent to leave the nursing profession.

IMPLICATION FOR NURSING MANAGEMENT

Nurse retention strategies should include measures to foster transformational leadership and derail toxic leadership practices in nurse managers through evidence-based education, training and professional development.

摘要

目的

本研究考察了毒性和变革型领导行为对护士工作满意度、心理困扰、缺勤和离开组织或护理行业意向的影响。

背景

变革型领导与有利的护士后果相关;然而,护理文献对于毒性领导与护士工作结果之间的因果关系仍未阐明。

方法

这是一项横断面研究,涉及菲律宾中部 15 家医院的 770 名注册护士。在 2019 年 12 月至 2020 年 2 月期间,使用七个自我报告量表收集数据。

结果

变革型领导量表和毒性领导量表的综合得分分别为 4.22 和 1.59。毒性领导预测了工作满意度、缺勤、心理困扰和离开职业的意向。变革型领导预测了工作满意度和离开职业的意向。

结论

结果表明,与变革型领导共事的护士报告了更高的工作满意度和较低的离开护理职业的意向。表现出毒性领导行为的管理者手下的护士表现出较低的工作满意度、更高的压力水平、频繁的缺勤和更高的离开护理职业的意向。

对护理管理的启示

护士留用策略应包括通过基于证据的教育、培训和专业发展来培养变革型领导和遏制护士管理者中的毒性领导行为的措施。

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