He Hongwei, Harris Lloyd
Alliance Manchester Business School, The University of Manchester, Manchester, M15 6PB, UK.
Birmingham Business School, University of Birmingham, Edgbaston, Birmingham, B15 2TT, UK.
J Bus Res. 2020 Aug;116:176-182. doi: 10.1016/j.jbusres.2020.05.030. Epub 2020 May 21.
In this article, we offer some initial examination on how Covid-19 pandemic can influence the developments of CSR and marketing. We argue that Covid-19 pandemic offers a great opportunity for businesses to shift towards more genuine and authentic CSR and contribute to address urgent global social and environmental challenges. We also discuss some potential directions of how consumer ethical decision making will be shifted to due to the pandemic. In our discussion of marketing, we outline how we believe marketing is being affected by this pandemic and how we think this will change, not only the context of marketing, but how organizations approach their strategic marketing efforts. We end the paper with a identifying a number of potentially fruitful research themes and directions.
在本文中,我们初步探讨了新冠疫情如何影响企业社会责任(CSR)和营销的发展。我们认为,新冠疫情为企业转向更真实、更诚挚的企业社会责任提供了绝佳机遇,并有助于应对紧迫的全球社会和环境挑战。我们还讨论了疫情可能导致消费者道德决策发生转变的一些潜在方向。在营销方面的讨论中,我们概述了我们认为此次疫情对营销的影响,以及我们认为这将如何改变,不仅是营销环境,还包括组织开展战略营销活动的方式。本文结尾指出了一些可能富有成果的研究主题和方向。