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参照对象或榜样?感知绩效更高的同事对自我效能和工作绩效的影响。

Referents or role models? The self-efficacy and job performance effects of perceiving higher performing peers.

机构信息

Department of Management and Leadership.

Department of Management and Entrepreneurship.

出版信息

J Appl Psychol. 2021 Mar;106(3):422-438. doi: 10.1037/apl0000519. Epub 2020 May 28.

DOI:10.1037/apl0000519
PMID:32463258
Abstract

What are the effects of perceiving peers' higher performance? Social-cognitive theory emphasizes the positive influence that perceiving higher performers can have on observer task and job performance (because observational learning from role models enhances self-efficacy). Social comparison theory emphasizes the negative self-evaluations that accompany perceiving higher performers, which should under many circumstances reduce self-efficacy and subsequent task and job performance. To more fully understand the effects of perceiving higher performance, we argue the effects of perceived higher performers on observer task and job performance depend on individuals' disposition in how they cognitively process coworkers' performance. Drawing on goal orientation theory, we suggest individuals with higher levels of performance prove goal orientation (PPGO) primarily interpret perceived higher performers as comparative referents rather than as instructive role models, inhibiting social learning and reducing self-efficacy. Results from a 2 studies (a field study of 110 corporate employees as well as an experimental study with 107 undergraduate students) support these ideas: Individuals with higher levels of PPGO have decreased self-efficacy and performance when observing higher performing coworkers, and individuals with lower levels of PPGO have increased self-efficacy and performance when observing higher performing coworkers. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

摘要

感知到同伴的更高表现会产生什么影响?社会认知理论强调了感知到更高表现者对观察者的任务和工作表现的积极影响(因为从榜样那里进行观察性学习可以增强自我效能感)。社会比较理论强调了感知到更高表现者所伴随的消极自我评价,这种自我评价在许多情况下会降低自我效能感,进而降低任务和工作表现。为了更全面地理解感知到更高表现的影响,我们认为感知到更高表现者对观察者的任务和工作表现的影响取决于个体在认知处理同事表现时的性格。借鉴目标导向理论,我们认为具有更高绩效证明目标导向(PPGO)的个体主要将感知到的更高表现者视为比较参照,而不是有启发性的榜样,从而抑制了社会学习并降低了自我效能感。两项研究(一项对 110 名企业员工的实地研究和一项对 107 名本科生的实验研究)的结果支持了这些观点:当观察到表现更好的同事时,具有更高 PPGO 的个体的自我效能感和表现会降低,而具有较低 PPGO 的个体的自我效能感和表现会提高。

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