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基于复杂性理论的护士管理者实践指导模型

A Complexity-Informed Model to Guide Nurse Manager Practice.

机构信息

College of Nursing, University of Central Florida, Orlando.

出版信息

Nurs Adm Q. 2020 Jul/Sep;44(3):198-204. doi: 10.1097/NAQ.0000000000000424.

Abstract

Nurse manager practice is a broad concept that reflects the defined role responsibilities and the manner in which nurse managers perform their role. The outcome of nurse manager practice is commonly known as their job performance. The job performance of nurse managers reflects their effectiveness and is assessed by organizational, staff, and patient outcomes. There is strong evidence that nurse managers with relational leadership styles are the key drivers of positive practice environments and job satisfaction among nurses. Concluding that the solution to positive environments and satisfied nurses rests solely on the leadership style of the nurse manager seems logical; however, it ignores the role of the larger organizational context. This article applies a complexity lens to understand nurse manager practice and other organizational factors influencing job performance. The evidence developed thus far yielded the identification of dimensions of the organizational context that support nurse manager practice and nurse manager job performance. Additional research is needed to identify the essential ingredients to support nurse manager practice. Organizational success depends on developing synergy among the administrative, adaptive, and enabling leadership functions of organizations.

摘要

护士管理者实践是一个广泛的概念,反映了明确的角色责任以及护士管理者履行其角色的方式。护士管理者实践的结果通常被称为他们的工作绩效。护士管理者的工作绩效反映了他们的效率,并通过组织、员工和患者的结果来评估。有强有力的证据表明,具有关系领导风格的护士管理者是积极实践环境和护士工作满意度的关键驱动因素。得出的结论是,积极的环境和满意的护士仅仅取决于护士管理者的领导风格,这似乎合乎逻辑;然而,它忽略了更大的组织背景的作用。本文应用复杂性视角来理解护士管理者实践和影响工作绩效的其他组织因素。迄今为止,所获得的证据确定了支持护士管理者实践和护士管理者工作绩效的组织背景的维度。需要进一步的研究来确定支持护士管理者实践的基本要素。组织的成功取决于在组织的行政、适应和赋权领导功能之间形成协同作用。

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