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影响护士长工作满意度的因素:综合文献回顾。

Factors that influence nurse manager job satisfaction: An integrated literature review.

机构信息

College of Nursing, University of Central Florida, Orlando, FL, USA.

Orlando Health®, Orlando, FL, USA.

出版信息

J Nurs Manag. 2021 Apr;29(3):373-384. doi: 10.1111/jonm.13165. Epub 2020 Oct 19.

Abstract

AIMS AND OBJECTIVES

To understand factors that influence nurse manager job satisfaction.

BACKGROUND

Nurse managers influence patient care, staff retention and health care initiatives, yet poor retention and recruiting outcomes threaten the supply of managers. Research regarding staff nurse job satisfaction and retention is substantial, but far less is known about these same areas for nurse managers.

EVALUATIONS

Electronic databases were systematically searched to find studies regarding nurse manager job satisfaction. Articles were selected using professional guidelines and set criteria. Fourteen peer-reviewed publications were included in this review. Major themes were extracted and synthesized.

KEY ISSUES

Findings from this review indicate that nurse manager job satisfaction is influenced by workloads, organisational support, nurse manager-supervisor relationships and the quality of their training and competency.

CONCLUSIONS

This review found overwhelming workloads, inadequate resources, poor supervisor relationships and insufficient training to be commonplace for nurse managers. To improve satisfaction and retention, institutions must cultivate practice environments that promote healthy workloads, strong interorganisational relationships, professional growth and success of their nurse managers.

IMPLICATIONS FOR NURSING MANAGEMENT

Findings from this study reveal areas for improvement that health care institutions and senior nursing leadership can use to transform practice environments, increase nurse managers' job satisfaction and entice them to stay.

摘要

目的和目标

了解影响护士长工作满意度的因素。

背景

护士长影响患者护理、员工留用和医疗保健计划,然而,糟糕的留用和招聘结果威胁着管理人员的供应。关于护士工作满意度和留用的研究很多,但对于护士长来说,关于这些领域的研究却知之甚少。

评估

系统地搜索电子数据库以找到关于护士长工作满意度的研究。文章的选择使用了专业准则和设定的标准。本综述纳入了 14 篇同行评审出版物。提取并综合了主要主题。

关键问题

本综述的结果表明,护士长的工作满意度受工作量、组织支持、护士长-主管关系以及他们的培训和能力质量的影响。

结论

本综述发现,护士长普遍面临工作量过大、资源不足、主管关系不佳以及培训不足的问题。为了提高满意度和留用率,医疗机构必须培养促进健康工作量、强大的组织间关系、职业发展和护士长成功的实践环境。

对护理管理的启示

本研究的结果揭示了需要改进的领域,医疗机构和高级护理领导层可以利用这些领域来改变实践环境,提高护士长的工作满意度,并吸引他们留下来。

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