Institute for Translational Epidemiology and Department of Population Health Science and Policy, Icahn School of Medicine at Mount Sinai, New York, NY 10029, USA.
Center for Disaster Health, Trauma, and Resilience, New York, NY 10029, USA.
J Public Health (Oxf). 2020 Aug 18;42(3):448-450. doi: 10.1093/pubmed/fdaa082.
In the midst of widespread community transmission of coronavirus disease 2019 (COVID-19) in New York, residents have sought information about COVID-19. We analyzed trends in New York State (NYS) and New York City (NYC) data to quantify the extent of COVID-19-related queries. Data on the number of 311 calls in NYC, Google Trend data on the search term 'Coronavirus' and information about trends in COVID-19 cases in NYS and the USA were compiled from multiple sources. There were 1228 994 total calls to 311 between 22 January 2020 and 22 April 2020, with 50 845 calls specific to COVID-19 in the study period. The proportion of 311 calls related to COVID-19 increased over time, while the 'interest over time' of the search term 'Coronavirus' has exponentially increased since the end of February 2020. It is vital that public health officials provide clear and up-to-date information about protective measures and crucial communications to respond to information-seeking behavior across NYC.
在纽约 2019 冠状病毒病(COVID-19)社区广泛传播之际,居民们一直在寻求有关 COVID-19 的信息。我们分析了纽约州(NYS)和纽约市(NYC)的数据趋势,以量化与 COVID-19 相关查询的程度。从多个来源收集了纽约市 311 电话数量、Google Trends 上搜索词“Coronavirus”的趋势数据以及纽约州和美国 COVID-19 病例趋势的信息。2020 年 1 月 22 日至 2020 年 4 月 22 日期间,311 共接到 1228994 个电话,研究期间有 50845 个电话与 COVID-19 有关。与 COVID-19 相关的 311 电话比例随时间增加,而自 2020 年 2 月底以来,搜索词“Coronavirus”的“随时间的兴趣”呈指数增长。至关重要的是,公共卫生官员应提供有关防护措施和关键信息的清晰和最新信息,以应对整个纽约市的信息查询行为。