Creat Nurs. 2020 Aug 1;26(3):e63-e69. doi: 10.1891/CRNR-D-19-00024.
Nursing and social work education programs are seeking innovative ways to prepare students to function as collaborative members of interprofessional teams upon graduation. Communication is a key linked to a decrease in medical errors, which compromise patient safety. In response to nursing students' concerns about clinical experiences in which they had witnessed poor communication with the potential to jeopardize patient care, faculty members identified a communication skills training program designed to improve team performance. Senior nursing and social work students at the beginning of their last semester of school were trained in selected modules of the Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) training program and subsequently trained their student colleagues. The goal was to emphasize communication skills and strategies in a sustainable student trainer model. Qualitative and quantitative data about participant experiences revealed significant improvement in teamwork attitudes and communication skills following the training.
护理和社会工作教育项目正在寻求创新的方法,使学生能够在毕业后作为跨专业团队的协作成员发挥作用。沟通是降低医疗差错的关键,而医疗差错会危及患者安全。针对护理学生对他们在临床实习中观察到的可能危及患者护理的沟通不良的担忧,教师们确定了一项沟通技巧培训计划,旨在提高团队绩效。在最后一个学期开始时,高年级护理和社会工作专业的学生接受了团队策略和工具以提高绩效和患者安全(TeamSTEPPS)培训计划中选定模块的培训,随后对他们的学生同事进行了培训。目标是在可持续的学生培训模式中强调沟通技巧和策略。关于参与者体验的定性和定量数据表明,培训后团队合作态度和沟通技巧有了显著提高。