实施 TeamSTEPPS 以促进职场文明和护士留用

Implementing TeamSTEPPS to Facilitate Workplace Civility and Nurse Retention.

机构信息

Mary Jo Krivanek, DNP, MPA, RN, is Education Manager, Cleveland Clinic, Cleveland, Ohio. Mary A. Dolansky, PhD, RN, FAAN, Frances Payne Bolton School of Nursing, Case Western Reserve University, Cleveland, Ohio. Laura Goliat, DNP, RN, APRN, FNP-BC, Breen School of Nursing, Ursuline College, Pepper Pike, Ohio. Gayle Petty DNP, RN, is Director of Professional Development, Cleveland Clinic, Abu Dhabi, UAE.

出版信息

J Nurses Prof Dev. 2020 Sep/Oct;36(5):259-265. doi: 10.1097/NND.0000000000000666.

DOI:10.1097/NND.0000000000000666

PMID:32890179

Abstract

Teamwork contributes to quality and may also reduce incivility and improve nurse retention. An evaluation of a TeamSTEPPS implementation in an intensive care unit included an assessment of teamwork, retention, and incivility. Teamwork improvement occurred from the initial assessment to 3 months later (U = 650, p = .001). Nurses planning to stay increased from 58% in 2016 to 89% in 2018. There was no change in incivility. The study provides strategies and lessons learned.

摘要

团队合作有助于提高医疗质量，减少不文明行为，提高护士留职率。对重症监护病房实施 TeamSTEPPS 的评估包括对团队合作、留职率和不文明行为的评估。团队合作从最初的评估到 3 个月后有所改善（U = 650，p =.001）。计划留职的护士从 2016 年的 58%增加到 2018 年的 89%。不文明行为没有变化。该研究提供了策略和经验教训。