Colasante Tyler, Lin Lauren, De France Kalee, Hollenstein Tom
Department of Psychology, Queen's University.
Department of Psychology, Concordia University.
Am Psychol. 2022 Feb-Mar;77(2):186-195. doi: 10.1037/amp0000708. Epub 2020 Sep 24.
Digital natives (i.e., those who have grown up in the digital age) are likely to receive emotional support through digital means, such as texting and video calling. However, virtually all studies assessing the benefits of emotional support have focused on in-person support; the relative efficacy of digital support remains unclear. This study assessed a sample of young adults' negative emotions, digital and in-person support for those emotions, and success in regulating them 3 times per day for 14 days (N = 164; 6,530 collective measurement occasions). Participants' social surroundings at the time of each negative emotion and trait levels of social avoidance were also considered. Digital support was expected to be received more often and perceived as more effective for regulating negative emotions when participants were alone and higher in social avoidance. However, with the exception of those higher in social avoidance receiving less digital (and in-person) support, digital support was received and perceived as effective regardless of these factors, and its perceived effectiveness was on par with that of in-person support. For digital natives, digital support may be just as effective as the "real thing" and its benefits may not be restricted to isolated or socially avoidant users. Findings are discussed in relation to the emotional consequences and social constraints of the COVID-19 pandemic. If transcending the time and space limitations of in-person support with digital support is the new norm, the good news is that it seems to be working. (PsycInfo Database Record (c) 2022 APA, all rights reserved).
数字原生代(即那些在数字时代长大的人)可能通过数字方式获得情感支持,比如发短信和视频通话。然而,几乎所有评估情感支持益处的研究都聚焦于面对面的支持;数字支持的相对效果仍不明确。本研究对一组年轻人的负面情绪、针对这些情绪的数字和面对面支持,以及他们在14天内每天3次调节这些情绪的成功率进行了评估(N = 164;共6530次测量)。研究还考虑了每次负面情绪出现时参与者的社交环境以及社交回避的特质水平。研究预计,当参与者独自一人且社交回避程度较高时,他们会更频繁地获得数字支持,并且认为数字支持在调节负面情绪方面更有效。然而,除了社交回避程度较高的人获得的数字(和面对面)支持较少外,无论这些因素如何,数字支持都能被获得且被认为是有效的,其被感知到的有效性与面对面支持相当。对于数字原生代来说,数字支持可能与“真实的东西”一样有效,其益处可能并不局限于孤立或有社交回避行为的用户。研究结果结合新冠疫情的情感后果和社会限制进行了讨论。如果用数字支持超越面对面支持的时间和空间限制成为新的常态,那么好消息是这似乎行之有效。(《心理学文摘数据库记录》(c)2022美国心理学会,保留所有权利)