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注册麻醉护士的情商与职业压力水平之间的关系

Relationship Between Emotional Intelligence and Occupational Stress Levels Among Certified Registered Nurse Anesthetists.

作者信息

Bittinger Andrea C, Dunn Karen, Hranchook Anne, Codier Estelle

机构信息

is an admissions and clinical coordinator at Oakland University-Beaumont Graduate Program of Nurse Anesthesia, and a staff CRNA at Beaumont Health Royal Oak in Royal Oak, Michigan. Email:

is professor and endowed chair at Oakland University School of Nursing in Rochester, Michigan.

出版信息

AANA J. 2020 Oct;88(5):398-404.

Abstract

Certified Registered Nurse Anesthetists (CRNAs) are exposed to multiple job-related stressors and therefore experience high levels of occupational stress and job burnout. In healthcare systems, job burnout from occupational stress may lead to poor patient care and safety outcomes. Prior research findings suggest nurses who reported higher levels of emotional intelligence (EI) had significantly lower work-related stress and less job burnout than nurses who reported lower levels of EI. To date, the relationship between EI and occupational stress among CRNAs has not been studied. The purpose of this study was to determine if a relationship exists between EI levels and workplace stress levels among CRNAs. A descriptive survey design was used to answer the research question. Findings from the study reveal a significant relationship between the levels of EI and levels of stress in the CRNA population surveyed (r = -0.20, P = .01). CRNAs who reported higher levels of EI experienced less workplace stress than CRNAs who reported lower levels of EI. Additional findings suggest that CRNAs who have higher levels of EI are better able to cope with occupational stressors. Developing and implementing strategies to increase EI among CRNAs may be key to decreasing work-related stress and burnout.

摘要

认证注册麻醉护士(CRNAs)面临多种与工作相关的压力源,因此承受着高水平的职业压力和职业倦怠。在医疗系统中,职业压力导致的职业倦怠可能会导致患者护理质量下降和安全问题。先前的研究结果表明,与情商(EI)水平较低的护士相比,情商水平较高的护士工作相关压力显著更低,职业倦怠程度也更低。迄今为止,尚未对CRNAs的情商与职业压力之间的关系进行研究。本研究的目的是确定CRNAs的情商水平与工作场所压力水平之间是否存在关联。采用描述性调查设计来回答研究问题。研究结果显示,在所调查的CRNAs群体中,情商水平与压力水平之间存在显著关联(r = -0.20,P = .01)。情商水平较高的CRNAs比情商水平较低的CRNAs工作场所压力更小。其他研究结果表明,情商水平较高的CRNAs更能应对职业压力源。制定和实施提高CRNAs情商的策略可能是减轻工作相关压力和倦怠的关键。

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