J Med Libr Assoc. 2020 Oct 1;108(4):618-624. doi: 10.5195/jmla.2020.691.
This longitudinal observational study explored relationships between actual and expected usage of library resources as well as anticipated and encountered barriers to that usage among public health affiliates over the course of a semester.
School of Public Health master's degree students were sent questionnaires monthly throughout a semester that asked about usage of and barriers to library resources to examine changes over time.
Most students utilized library resources less often than they predicted at the beginning of the semester and did not have accurate expectations about which library resources they would use. Although most students encountered no difficulties using library resources, those who did often had multiple problems and seldom sought library assistance.
As School of Public Health master's students had unrealistically high expectations of library resource usage, librarians may need to manage students' expectations and assist in overcoming difficulties. Further studies across health sciences disciplines are needed to determine differences between different populations of users.
本纵向观察研究探讨了在一学期的时间内，公共卫生专业人员实际使用和预期使用图书馆资源之间的关系，以及使用这些资源时遇到的预期和实际障碍。
在整个学期中，公共卫生硕士学位学生每月都会收到一份问卷，询问他们对图书馆资源的使用情况和障碍，以考察随时间的变化。
大多数学生在学期开始时使用图书馆资源的频率低于预期，并且对他们将使用哪些图书馆资源没有准确的预期。尽管大多数学生在使用图书馆资源时没有遇到困难，但那些遇到困难的学生往往有多个问题，很少寻求图书馆的帮助。
由于公共卫生硕士学生对图书馆资源使用的期望过高，图书馆员可能需要管理学生的期望，并协助克服困难。需要在不同的健康科学学科中进行进一步的研究，以确定不同用户群体之间的差异。
