Lincoln Medical School, Universities of Nottingham and Lincoln, Lincoln, UK.
School of Psychology, University of Lincoln, Lincoln, UK.
Med Teach. 2021 Jul;43(7):839-844. doi: 10.1080/0142159X.2020.1831464. Epub 2020 Oct 17.
The importance of having university systems to support students' wellbeing and welfare needs has been well documented, with an increasing literature on best practice for structuring student support services from an institutional perspective. Nevertheless, individual members of academic staff are often required to deal with students who are experiencing challenging circumstances, and this is especially so in the pre-clinical phases of medical training. The prospect of advising and supporting students who are in difficulty and who may be distressed, can be daunting and can also negatively impact the wellbeing of the staff involved. These tips present the practical guidelines we have developed on how academic staff can best manage meetings with students in situations of crisis or high emotion.
有大学系统来支持学生的身心健康和福利需求的重要性已经得到充分证明，越来越多的文献探讨了从机构角度构建学生支持服务的最佳实践。然而，从机构角度来看，学术人员的个别成员经常需要处理遇到困难的学生，尤其是在医学培训的临床前阶段。为有困难和可能感到苦恼的学生提供建议和支持的前景可能令人生畏，也会对相关员工的身心健康产生负面影响。这些建议提供了我们制定的实用指南，说明学术人员如何在危机或情绪激动的情况下最好地管理与学生的会议。
