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程序公正对约旦工业区工作分析与员工绩效关系的中介作用。

The mediating role of procedural justice on the relationship between job analysis and employee performance in Jordan Industrial Estates.

作者信息

Khtatbeh Mohamed Mahmoud, Mahomed Anuar Shah Bali, Rahman Suhaimi Bin Ab, Mohamed Rosmah

机构信息

School of Business and Economics, Universiti Putra Malaysia, 43400, UPM Serdang, Selangor Darul Ehsan, Malaysia.

出版信息

Heliyon. 2020 Oct 6;6(10):e04973. doi: 10.1016/j.heliyon.2020.e04973. eCollection 2020 Oct.

Abstract

Job analysis and employees' perception of justice have a significant influence on employee performance within an organization. This study examined the relationships between job analysis, job performance, and procedural justice among local employees in Jordan Industrial Estates. The literature demonstrated gaps in knowledge regarding the relationships between these variables in developing countries, which are intended to be filled by this study. The study drew from the pay model and equity theory. Data were collected with a survey questionnaire from 690 Jordanian employees working in three industrial estates. The data were analyzed through structural equation modelling (SEM) using SPSS and AMOS software tools. The results indicated to a significant positive relationship between job analysis and job performance, job analysis and procedural justice, and a positive relationship between procedural justice and job performance. Also, it is found that procedural justice mediates the relationship between job analysis and job performance. It is expected that the results of this study would have an impact on employee's performance through the fair implementation of one of the human resources practices, namely, job analysis, and thus organizational performance. Also, it contributes to the body of knowledge and supports the mediating role of procedural justice in decisions taken within the organization.

摘要

工作分析和员工对公平的认知对组织内员工的绩效有重大影响。本研究考察了约旦工业区当地员工的工作分析、工作绩效和程序公平之间的关系。文献表明,发展中国家在这些变量之间的关系方面存在知识空白,本研究旨在填补这些空白。该研究借鉴了薪酬模型和公平理论。通过问卷调查收集了来自三个工业区的690名约旦员工的数据。使用SPSS和AMOS软件工具通过结构方程模型(SEM)对数据进行了分析。结果表明,工作分析与工作绩效、工作分析与程序公平之间存在显著的正相关关系,程序公平与工作绩效之间也存在正相关关系。此外,研究发现程序公平在工作分析与工作绩效之间起中介作用。预计本研究结果将通过公平实施人力资源实践之一即工作分析,进而对组织绩效产生影响,从而影响员工绩效。此外,它还丰富了知识体系,并支持程序公平在组织内决策中的中介作用。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d213/7553972/61929dd9d801/gr1.jpg

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