Department of Psychological Sciences, Rice University.
Group for Organizational Effectiveness.
Am Psychol. 2021 Jan;76(1):1-13. doi: 10.1037/amp0000750. Epub 2020 Oct 29.
As the COVID-19 pandemic has ravaged the United States, health care teams are on the frontlines of this global crisis, often navigating harrowing conditions at work, such as a lack of personal protective equipment and staffing shortages, and distractions at home, including worries about elderly relatives or making childcare arrangements. While the nature and severity of stressors impacting health care teams are in many ways unprecedented, decades of psychological research exploring teamwork in extreme contexts can provide insights to understand and improve outcomes for teams in a crisis. This review highlights the psychological principles that apply to teams in a crisis and illustrates how psychologists can use this knowledge to improve teamwork for medical teams in the midst of the COVID-19 pandemic., The review also provides a glimpse toward the future, noting both how psychologists can help health care teams recover and rebound, as well as how additional research can improve psychologists' understanding of teamwork in times of crisis. (PsycInfo Database Record (c) 2021 APA, all rights reserved).
随着 COVID-19 疫情肆虐美国,医疗保健团队站在这场全球危机的前线,他们经常在工作中面临严峻的条件,例如缺乏个人防护设备和人手短缺,以及在家中的分心,包括担心年迈的亲属或安排儿童保育。虽然影响医疗保健团队的压力源的性质和严重程度在许多方面是前所未有的,但几十年来探索极端环境下团队合作的心理学研究可以提供深入了解和改善危机中团队的结果的见解。这篇综述强调了适用于危机中团队的心理原则,并举例说明了心理学家如何利用这些知识来改善 COVID-19 大流行期间医疗团队的团队合作。该综述还展望了未来,指出心理学家如何帮助医疗保健团队恢复和反弹,以及更多的研究如何提高心理学家对危机时期团队合作的理解。