Dental Programs, Healthcare and Human Services, Seattle Central College, Seattle, Washington, USA.
Division of Dental Hygiene, The Ohio State University College of Dentistry, Columbus, Ohio, USA.
J Dent Educ. 2021 Mar;85(3):411-417. doi: 10.1002/jdd.12467. Epub 2020 Oct 29.
Emotional intelligence (EI) refers to a person's ability to evaluate and manage their personal emotions and the ability to respond appropriately to the emotions of others. Limited evidence exists regarding whether EI is related to professionalism.
The purpose of this study was to evaluate for relationships between EI and professionalism among second-year dental students.
Using a quantitative cross-sectional research design, the study instrument consisted of 3 parts: (1) The Emotional Quotient Self-Assessment Checklist (EQSAC), including 30 questions comprising 6 domains that measured EI; (2) The Patient Management and Professionalism Scale (PMPS), including 10 questions comprising 5 domains that measured professionalism; and (3) Demographic questions.
The response rate was 99.2% (n = 117) of second-year dental students. Most EI and professionalism scores were in the moderate range. Female participants had higher domain scores for agreeableness and conscientiousness compared with male participants. Male participants had higher domain scores for emotional stability than female participants. The EI domains were found to be significant predictors of total and domain professionalism levels.
Understanding methods to improve EI levels may assist dental students in their development of professionalism.
情商（EI）是指一个人评估和管理自身情绪的能力，以及对他人情绪做出恰当反应的能力。关于 EI 是否与专业精神有关，目前的证据有限。
本研究旨在评估二年级牙科学员的 EI 与专业精神之间的关系。
采用定量横断面研究设计，研究工具包括 3 部分：（1）情绪商数自我评估检查表（EQSAC），包括 30 个问题，涵盖 6 个衡量 EI 的领域；（2）患者管理和专业精神量表（PMPS），包括 10 个问题，涵盖 5 个衡量专业精神的领域；和（3）人口统计学问题。
二年级牙科学员的回复率为 99.2%（n=117）。大多数 EI 和专业精神得分处于中等范围。与男性参与者相比，女性参与者在宜人性和尽责性方面的领域得分更高。与女性参与者相比，男性参与者在情绪稳定性方面的领域得分更高。EI 领域被发现是专业精神总分和领域得分的显著预测因素。
了解提高 EI 水平的方法可能有助于牙科学员培养专业精神。
