Gu Yinhua, Yang Yingyao, Wang Jing
School of Management Science, Chengdu University of Technology, Chengdu, China.
School of Management, Shanghai University, Shanghai, China.
Front Psychol. 2020 Oct 2;11:568609. doi: 10.3389/fpsyg.2020.568609. eCollection 2020.
Employee satisfaction is a main source of firms' competitive advantages. Employee sense of gain (ESG) is defined as the subjective feeling of getting various objective benefits due to employees' efforts at work. It appropriately reflects employee satisfaction with the objective needs and their subjective perception of the firms, which affects their attitude, behavior, and work performance. Although ESG is gaining increasing interest in human resource research and managerial practice, literature on its conception, measurement, and contribution to human resource theory is still limited. Study 1 developed an integrative framework of concept of ESG and reported the development and validation of a scale measuring ESG. Based on the exploratory factor analysis of 201 valid questionnaires responded by enterprise staffs, the initial scale was formed. Through confirmatory factor analysis of 172 questionnaires, the formal scale was obtained. The multiphase scale development process resulted in a 14-item ESG scale measuring two dimensions: employee's material sense of gain and employee's spiritual sense of gain. Study 2 investigated the influence mechanism of ESG based on statistical analysis of 254 valid questionnaires. The results showed that ESG was influenced by all three dimensions of supportive human recourse practices (SHRP), whereby the influences were mediated by perceived insider status (PIS). Results also suggested that leader political skill (LPS) moderated the effect between SHRP (fairness of rewards and punishments, growth opportunity) and PIS positively. Overall, this research provided a reliable and valid measurement scale of ESG in the Chinese setting and explored the influence mechanism, as well as boundary conditions. Managerial implications were provided from the perspectives of organizations, leaders, and employees.
员工满意度是企业竞争优势的主要来源。员工获得感(ESG)被定义为员工因工作努力而获得各种客观利益的主观感受。它恰当地反映了员工对客观需求的满意度以及他们对企业的主观认知,这会影响他们的态度、行为和工作绩效。尽管员工获得感在人力资源研究和管理实践中越来越受到关注,但其概念、测量方法以及对人力资源理论的贡献方面的文献仍然有限。研究1构建了一个员工获得感概念的综合框架,并报告了一个测量员工获得感量表的开发与验证过程。基于对企业员工回复的201份有效问卷进行探索性因素分析,形成了初始量表。通过对172份问卷进行验证性因素分析,得到了正式量表。多阶段量表开发过程产生了一个包含14个条目的员工获得感量表,该量表测量两个维度:员工物质获得感和员工精神获得感。研究2基于对254份有效问卷的统计分析,调查了员工获得感的影响机制。结果表明,员工获得感受到支持性人力资源实践(SHRP)三个维度的影响,其中这些影响通过感知内部人地位(PIS)起中介作用。结果还表明,领导政治技能(LPS)正向调节SHRP(奖惩公平性、成长机会)与PIS之间的关系。总体而言,本研究在中国背景下提供了一个可靠且有效的员工获得感测量量表,并探索了其影响机制以及边界条件。从组织、领导和员工的角度提供了管理启示。