Department of Neurology, Vanderbilt University Medical Center, Nashville, Tennessee, USA.
College of Arts and Science, Vanderbilt University, Nashville, Tennessee, USA.
Telemed J E Health. 2021 Jun;27(6):701-705. doi: 10.1089/tmj.2020.0382. Epub 2020 Nov 18.
Telehealth has proliferated since the 1950s, but adoption and coverage of telehealth services for the U.S. public have been slow. In response to the coronavirus disease 2019 (COVID-19) pandemic, the federal government has implemented temporary policy changes that removed barriers and catalyzed the unprecedented adoption of telehealth. To assess ambulatory teleneurology satisfaction, we analyzed postvisit questionnaire data from patients and clinicians who completed teleneurology visits during the COVID-19 pandemic at Vanderbilt University Medical Center Department of Neurology (VUMC). From March 18 to May 8, 2020, VUMC completed 3,935 teleneurology visits. More than 97% of patients were very highly or highly confident in the telehealth care they received, whereas almost 99% of clinicians were very likely or somewhat likely to recommend telehealth to other clinicians. Teleneurology satisfaction at VUMC has been positive, and going forward, we must advance upon this unprecedented adoption of telehealth and never revert to former restrictive policies.
远程医疗自 20 世纪 50 年代以来就已经普及，但美国公众对远程医疗服务的采用和覆盖范围一直很慢。为了应对 2019 年冠状病毒病（COVID-19）大流行，联邦政府实施了临时政策改革，取消了障碍，并促成了远程医疗的空前采用。为了评估门诊远程神经学的满意度，我们分析了范德比尔特大学医学中心神经内科（VUMC）在 COVID-19 大流行期间进行远程神经学访问后患者和临床医生的问卷调查数据。从 2020 年 3 月 18 日至 5 月 8 日，VUMC 完成了 3935 次远程神经学访问。超过 97%的患者对他们所接受的远程医疗服务非常有信心或高度有信心，而近 99%的临床医生非常可能或有些可能向其他临床医生推荐远程医疗。VUMC 的远程神经学满意度一直很高，展望未来，我们必须在这一空前的远程医疗采用基础上继续前进，决不能恢复以前的限制性政策。
