Buonomo Ilaria, Fiorilli Caterina, Romano Luciano, Benevene Paula
Department of Human Sciences, LUMSA University, 00193 Rome, Italy.
Int J Environ Res Public Health. 2020 Nov 25;17(23):8745. doi: 10.3390/ijerph17238745.
The present study sought to investigate the associations between workplace bullying and personal burnout both directly and indirectly via work-life conflict. Furthermore, the moderating role of gender in these relations was examined. Traditional research on stress at work focuses on the role of dimensions related to job tasks, demands, and organizational support in influencing the risks for stress-related problems in employees. At the same time, other experiences at work may reduce employees' well-being, such as workplace bullying and family life. Specifically, considering the detrimental role of work-life conflict, it is possible to hypothesize that it would exacerbate workplace bullying's harmful effects on employees' health. Moreover, since previous studies have reported mixed or inconsistent results when considering gender differences with the above-mentioned dimensions, it seems worth investigating the role of employee gender in representing (and response to) the bullying experiences. Building on these considerations, this work verifies whether: (1) work-life conflict mediates the relationship between workplace bullying and burnout; (2) gender moderates all the possible relationships among the constructs. Such hypotheses are verified on a sample of school principals, in light of their peculiar job role. Overall, our findings showed that: (1) Workplace bullying and burnout are associated, both with and without the perception of a concurring work-life conflict; (2) Gender does not moderate all the possible relationships among workplace bullying, work-life conflict and burnout. Overall, being female heightens the risk to perceive work-life conflict in general, as well as to be burnt out, when bullied, with and without the presence of work-life conflict; being male heightens the risk to perceive work-life conflict when bullied. Furthermore, the current findings suggest that family demands may influence school principals' feelings of exhaustion regardless of gender. These findings confirm and expand previous literature, especially concerning a less studied occupation, namely school principals, shedding a new light on their work experiences. Furthermore, the present study offers interesting implications for trainings on principal's skills and professional identity.
本研究旨在直接以及通过工作-生活冲突间接调查职场霸凌与个人倦怠之间的关联。此外,还考察了性别在这些关系中的调节作用。传统的工作压力研究侧重于与工作任务、要求和组织支持相关的维度在影响员工压力相关问题风险方面的作用。与此同时,工作中的其他经历可能会降低员工的幸福感,比如职场霸凌和家庭生活。具体而言,考虑到工作-生活冲突的有害作用,可以假设它会加剧职场霸凌对员工健康的有害影响。此外,由于先前的研究在考虑上述维度的性别差异时报告了混合或不一致的结果,因此似乎值得研究员工性别在呈现(以及应对)霸凌经历方面的作用。基于这些考虑,本研究验证:(1)工作-生活冲突是否介导职场霸凌与倦怠之间的关系;(2)性别是否调节这些构念之间所有可能的关系。鉴于校长独特的工作角色,在校长样本上对这些假设进行了验证。总体而言,我们的研究结果表明:(1)无论是否感知到同时存在的工作-生活冲突,职场霸凌与倦怠都存在关联;(2)性别并未调节职场霸凌、工作-生活冲突和倦怠之间所有可能的关系。总体而言,女性一般更易感知到工作-生活冲突,并且在遭受霸凌时,无论是否存在工作-生活冲突,都更易倦怠;男性在遭受霸凌时更易感知到工作-生活冲突。此外,当前的研究结果表明,无论性别如何,家庭需求可能都会影响校长的疲惫感。这些研究结果证实并扩展了先前的文献,特别是关于一个研究较少的职业,即校长,为他们的工作经历提供了新的视角。此外,本研究对校长技能和职业身份培训具有有趣的启示意义。