Section of Pediatric Psychology, Department of Pediatrics, UAMS College of Medicine, Little Rock, AR, USA.
Doctoral Student in Clinical Psychology, University of Arkansas, Fayetteville, AR, USA.
Clin Child Psychol Psychiatry. 2021 Apr;26(2):323-341. doi: 10.1177/1359104520982323. Epub 2020 Dec 22.
The integration of psychological services in medical settings has numerous benefits but a process for systematic integration and system wide evaluation is needed. A process model was created and evaluated for integrating services in 32 outpatient subspecialty clinics. Levels of satisfaction in caregivers ( = 98), physicians ( = 27), and non-physicians ( = 45) were assessed. Most caregivers rated psychology services at the highest level of satisfaction (85%) and would recommend these services to others (100%). Teammates indicated that services should continue in their clinic (85% non-physician; 96% physician) and have improved patient care (71% non-physician; 81% physician). These findings demonstrate positive outcomes associated with the process model and support its utility in integrating psychology services across a health system.
将心理服务整合到医疗环境中有许多好处，但需要一个系统的整合和全系统评估的过程。我们创建并评估了一个用于整合 32 个门诊亚专科诊所服务的流程模型。评估了护理人员（n=98）、医生（n=27）和非医生（n=45）的满意度水平。大多数护理人员对心理服务的满意度评价最高（85%），并表示会向他人推荐这些服务（100%）。团队成员表示，服务应该在他们的诊所继续进行（非医生 85%；医生 96%），并改善了患者护理（非医生 71%；医生 81%）。这些发现表明该流程模型与积极的结果相关，支持其在整个医疗体系中整合心理服务的实用性。
