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新冠疫情期间,斯洛文尼亚农村地区养老院医护人员的倦怠和工作满意度。

Burnout and job satisfaction of healthcare workers in Slovenian nursing homes in rural areas during the COVID-19 pandemic.

机构信息

University of Novo Mesto Faculty of Health Sciences, Slovenia.

Faculty of Organizational Sciences, University of Maribor, Slovenia.

出版信息

Ann Agric Environ Med. 2020 Dec 22;27(4):664-671. doi: 10.26444/aaem/128236. Epub 2020 Oct 30.

DOI:10.26444/aaem/128236
PMID:33356076
Abstract

INTRODUCTION AND OBJECTIVE

Since there is no study on burnout and job satisfaction in Slovenian nursing homes during the COVID-19 pandemic, this study aims to analyse job satisfaction and burnout levels of healthcare professionals working in Slovenian nursing homes in rural areas during the COVID-19 pandemic, and make a comparison with the results of the same services in 2013.

MATERIAL AND METHODS

The study is based on a cross-organisational and descriptive quantitative study conducted in spring 2013 (n = 556) and spring 2020 at the peak of the pandemic in Eastern Europe (n = 781) to identify the relationships and the changes in the satisfaction and burnout levels of healthcare professionals working in Slovenian nursing homes in rural areas, and on a qualitative study conducted in 2020, to identify in-depth relationships and changes in both studies during the COVID-19 pandemic.

RESULTS

An increase in burnout syndromes between 2013 - 2020 was observed. The respondents experienced intensified emotional exhaustion and lack of personal accomplishment during the COVID-19 pandemic; however, depersonalisation did not differ statistically over the years. During the pandemic crisis, healthcare workers were less satisfied with their job than in spring 2013. Their job satisfaction was related to satisfaction with the work of nursing homes and with the work of state institutions and politicians who directly affected their working conditions and recognition in society.

CONCLUSIONS

The COVID-19 pandemic significantly exacerbated already existing burnout syndromes of nursing homes healthcare workers in Slovenian rural areas. Job satisfaction proved to be a relevant predictor of burnout syndrome. A negative correlation was observed between job satisfaction in 2020 and emotional exhaustion and personal accomplishment in 2013 and 2020.

摘要

简介与目的

由于在 COVID-19 大流行期间,斯洛文尼亚养老院没有关于 burnout 和工作满意度的研究,因此本研究旨在分析在 COVID-19 大流行期间在斯洛文尼亚农村养老院工作的医疗保健专业人员的工作满意度和 burnout 水平,并将其与 2013 年的结果进行比较。

材料与方法

该研究基于一项跨组织和描述性的定量研究,于 2013 年春季(n=556)和 2020 年春季(n=781)在东欧大流行高峰期进行,旨在确定在斯洛文尼亚农村养老院工作的医疗保健专业人员的满意度和 burnout 水平的关系和变化,并进行了一项定性研究,以在 COVID-19 大流行期间深入了解这两项研究的关系和变化。

结果

观察到 2013 年至 2020 年之间 burnout 综合征的增加。在 COVID-19 大流行期间,受访者经历了情绪耗竭和个人成就感的加剧;然而,人格解体在不同年份之间没有统计学差异。在大流行危机期间,医疗保健工作者对工作的满意度低于 2013 年春季。他们的工作满意度与养老院的工作满意度以及直接影响他们工作条件和社会认可的国家机构和政治家的工作满意度有关。

结论

COVID-19 大流行显著加剧了斯洛文尼亚农村地区养老院医疗保健工作者已经存在的 burnout 综合征。工作满意度被证明是 burnout 综合征的一个相关预测指标。2020 年的工作满意度与 2013 年和 2020 年的情绪耗竭和个人成就感呈负相关。

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