Institute for Health Transformation, and School of Health & Social Development, Deakin University, Geelong, Victoria, Australia.
Melbourne School of Population and Global Health, University of Melbourne, Melbourne, Victoria, Australia.
Am J Ind Med. 2021 Apr;64(4):283-295. doi: 10.1002/ajim.23217. Epub 2020 Dec 29.
We conducted a cluster randomized trial of a workplace mental health intervention in an Australian police department. The intervention was co-designed and co-implemented with the police department. Intervention elements included tailored mental health literacy training for all members of participating police stations, and a leadership development and coaching program for station leaders. This study presents the results of a mixed-methods implementation evaluation of the trial.
Descriptive quantitative analyses characterized the extent of participation in intervention activities, complemented by a qualitative descriptive analysis of transcripts of 60 semistructured interviews with 53 persons and research team field notes.
Participation rates in the multicomponent leadership development activities were highly variable, ranging from <10% to approximately 60% across stations. Approximately 50% of leaders and <50% of troops completed the mental health literacy training component of the intervention. Barriers to implementation included rostering challenges, high staff turnover and changes, competing work commitments, staff shortages, limited internal personnel resources to deliver the mental health literacy training, organizational cynicism, confidentiality concerns, and limited communication about the intervention by station command or station champions. Facilitators of participation were also identified, including perceived need for and benefits of the intervention, engagement at various levels, the research team's ability to create buy-in and manage stakeholder relationships, and the use of external, credible leadership development coaches.
Implementation fell far short of expectations. The identified barriers and facilitators should be considered in the design and implementation of similar workplace mental health interventions.
我们在澳大利亚警察局进行了一项职场心理健康干预的集群随机试验。该干预措施是与警察局共同设计和实施的。干预措施包括为参与警察局的所有成员提供定制的心理健康素养培训,以及为站领导提供领导力发展和辅导计划。本研究介绍了该试验的混合方法实施评估结果。
描述性定量分析描述了参与干预活动的程度,同时对 53 名人员的 60 次半结构化访谈的记录和研究团队现场记录进行了定性描述性分析。
多层次领导发展活动的参与率差异很大,从各站的<10%到约 60%不等。大约 50%的领导和<50%的部队完成了干预措施中的心理健康素养培训部分。实施的障碍包括人员安排挑战、高员工流动率和变化、竞争的工作承诺、人员短缺、提供心理健康素养培训的内部人员资源有限、组织犬儒主义、保密性问题,以及站指挥官或站冠军对干预措施的沟通有限。还确定了参与的促进因素,包括对干预措施的需求和收益的认识、各个层面的参与、研究团队创造认可和管理利益相关者关系的能力,以及使用外部可信的领导力发展教练。
实施情况远低于预期。在设计和实施类似的职场心理健康干预措施时,应考虑到已确定的障碍和促进因素。