Paruzel Agnieszka, Danel Martin, Maier Günter W
Work and Organizational Psychology, Department of Psychology, Bielefeld University, Bielefeld, Germany.
Front Psychol. 2020 Dec 14;11:580620. doi: 10.3389/fpsyg.2020.580620. eCollection 2020.
Corporate social responsibility (CSR) is widely established by companies that aim to contribute to society and minimize their negative impact on the environment. In CSR research, employees' reactions to CSR have extensively been researched. Social identity theory is often used as a theoretical background to explain the relationship between CSR and employee-related outcomes, but until now, a sound empirical examination is lacking, and causality remains unclear. CSR can unfold its effect mainly because of three theoretically important aspects of CSR initiatives, which increase identification, i.e., distinctiveness, prestige, and salience of the out-group. This study examines how far identification can explain the effect of CSR on employees. In an experimental vignette study ( = 136 employees), CSR was manipulated in three degrees (positive, neutral, and negative) to examine its effects on job satisfaction, organizational commitment, and organizational citizenship behavior (OCB). In the vignettes, information on distinctiveness, prestige, and salience of the out-group were presented. Regression analyses showed that CSR significantly predicted commitment and job satisfaction, but not OCB. We found mediation effects of CSR on commitment, job satisfaction, and OCB through identification, but the effect of CSR on identification explained only little variance which indicates additional underlying mechanisms. The applicability of social identity theory for explaining CSR is discussed. Moreover, we discuss further explaining mechanisms.
企业社会责任(CSR)已被那些旨在为社会做出贡献并尽量减少其对环境负面影响的公司广泛践行。在企业社会责任研究中,员工对企业社会责任的反应已得到广泛研究。社会认同理论常被用作解释企业社会责任与员工相关结果之间关系的理论背景,但到目前为止,缺乏完善的实证检验,因果关系仍不明确。企业社会责任能够发挥其作用主要是因为企业社会责任举措在理论上的三个重要方面,这些方面增强了认同,即外群体的独特性、声望和显著性。本研究考察认同在多大程度上能够解释企业社会责任对员工的影响。在一项实验性 vignette 研究(n = 136 名员工)中,将企业社会责任分为三个程度(积极、中性和消极)进行操控,以检验其对工作满意度、组织承诺和组织公民行为(OCB)的影响。在 vignettes 中,呈现了关于外群体独特性、声望和显著性的信息。回归分析表明,企业社会责任显著预测了承诺和工作满意度,但未预测组织公民行为。我们发现企业社会责任通过认同对承诺、工作满意度和组织公民行为产生中介效应,但企业社会责任对认同的影响仅解释了很小一部分方差,这表明存在其他潜在机制。本文讨论了社会认同理论在解释企业社会责任方面的适用性。此外,我们还讨论了进一步的解释机制。