Bastari Ary, Eliyana Anis, Syabarrudin Agus, Arief Zainal, Emur Alvin Permana
Universitas Negeri Jakarta, Bank Kalsel, Indonesia.
Universitas Airlangga, Indonesia.
Heliyon. 2020 Dec 24;6(12):e05801. doi: 10.1016/j.heliyon.2020.e05801. eCollection 2020 Dec.
The focus of this work is to test the roles of intrinsic motivation for Bank Kalsel employees regarding the use of applications and websites for task completion and performance evaluation through the TAM approach. A total of 375 staffs throughout Bank Kalsel branch offices were used as respondents in this study. Data obtained from this study were examined using the Structural Equation Modelling (SEM) by LISREL 8.8 software. The results show that intrinsic motivation, perceived ease of use, and perceived usefulness are proven to have a direct effect on the intention to use the web and applications available in the process of digitalization at Bank Kalsel. In addition, the indirect impact of the proposed model is also studied, the findings are perceived ease of use and perceived usefulness found to completely mediate the relationship.
这项工作的重点是通过技术接受模型（TAM）方法，测试加里曼丹省银行（Bank Kalsel）员工内在动机在使用应用程序和网站完成任务及绩效评估方面所起的作用。本研究以加里曼丹省银行各分行的375名员工为受访者。使用LISREL 8.8软件通过结构方程模型（SEM）对本研究获得的数据进行检验。结果表明，内在动机、感知易用性和感知有用性被证明对使用加里曼丹省银行数字化过程中可用的网络和应用程序的意图有直接影响。此外，还研究了所提出模型的间接影响，研究结果发现感知易用性和感知有用性完全中介了这种关系。
