Nauert L B, Leach K M, Watson P M
Division of Nursing, University of Missouri-Columbia Hospital.
J Nurs Adm. 1988 Jan;18(1):25-30.
What is a realistic patient workload for nurses to handle on a given shift? Should the workload vary from shift-to-shift and nurse-to-nurse? This article describes how (1) the authors identified the standard inherent in their patient classification system; (2) the system is used to establish department workload standards; (3) managers comply with the established standard; and (4) nursing costs are affected when compliance with the standard is not achieved.
护士在一个给定班次中能够实际处理的患者工作量是多少？工作量是否应因班次和护士的不同而有所变化？本文描述了：（1）作者如何确定其患者分类系统中固有的标准；（2）该系统如何用于建立科室工作量标准；（3）管理人员如何遵守既定标准；以及（4）未达到标准时护理成本会受到怎样的影响。
