Prog Community Health Partnersh. 2020;14(3):371-380. doi: 10.1353/cpr.2020.0042.
Innovative solution-focused research with youth is needed to improve sexually transmitted infection (STI) testing among adolescents and young adults (AYA). We sought to identify moments that matter to AYA during the STI testing experience.
Five social design graduate students and five youth advisory council (YAC) members independently received STI testing and created journey maps documenting their experience. Social design students assisted YAC members in their map creation during group workshops and one-on-one worktime. Participants completed interviews about their experience using their maps to facilitate responses. We used thematic content analysis to synthesize textual interview data.
Participants experienced stress and discomfort throughout the testing process, with three main sources of stress identified: finding a clinic, completing registration forms, and general lack of clarity during the clinical experience. Friendly interactions with providers and staff improved the experience, however. Finally, the physical environment of the clinic space could positively or negatively impact the overall experience.
Journey mapping may be an important tool for identifying solutions to improve STI testing among AYA.
需要创新的以解决方案为导向的研究，以改善青少年和年轻成年人（AYA）的性传播感染（STI）检测。我们试图确定 AYA 在 STI 检测体验中重要的时刻。
五名社会设计专业研究生和五名青年咨询委员会（YAC）成员分别接受了 STI 检测，并制作了记录他们体验的旅程图。社会设计专业的学生在小组研讨会和一对一的工作时间里协助 YAC 成员制作地图。参与者使用他们的地图完成了关于他们的体验的访谈，以促进回答。我们使用主题内容分析来综合文本访谈数据。
参与者在整个检测过程中经历了压力和不适，确定了三个主要的压力源：找到诊所、填写登记表，以及在临床体验中普遍缺乏明确性。与提供者和工作人员的友好互动改善了体验，然而。最后，诊所空间的物理环境可能会对整体体验产生积极或消极的影响。
旅程图可能是确定改善 AYA 的 STI 检测的解决方案的重要工具。
