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瑞典急诊科留观的意义:一项关于患者等待入院经历的定性研究

The Meaning of Boarding in a Swedish Accident & Emergency Department: A Qualitative Study on Patients' Experiences of Awaiting Admission.

作者信息

Rantala Andreas, Nordh Sören, Dvorani Mergime, Forsberg Anna

机构信息

Department of Health Sciences, Lund University, SE-221 00 Lund, Sweden.

Emergency Department, Helsingborg General Hospital, SE-251 87 Helsingborg, Sweden.

出版信息

Healthcare (Basel). 2021 Jan 12;9(1):66. doi: 10.3390/healthcare9010066.

DOI:10.3390/healthcare9010066
PMID:33445751
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC7828189/
Abstract

The number of in-hospital beds in Sweden has decreased during recent decades, resulting in the smallest number (2.2 available beds/1000 inhabitants) within the European Union. At the same time, the number of patients attending Accident and Emergency (A&E) departments has increased, resulting in overcrowding and boarding. The aim of this study was to explore the meaning of being subjected to boarding at an A&E department, as experienced by patients. A phenomenological-hermeneutic approach was chosen to interpret and understand the meaning of boarding at A&E. The study was carried out at a hospital in the south of Sweden. Seventeen participants with a mean age of 64 years (range: 35-86 years) were interviewed. The thematic structural analysis covers seven themes: Being in a state of uncertainty, Feeling abandoned, Fearing death, Enduring, Adjusting to the circumstances, Being a visitor in an unsafe place, and Acknowledging the staff, all illustrating that the participants were in a state of constant uncertainty and felt abandoned with no guidance or support from the clinicians. The conclusion is that the situation where patients are forced to wait in A&E, i.e., boarding, violates all conditions for professional ethics, presumably causing profound ethical stress in the healthcare professionals involved. Thus, boarding should be avoided.

摘要

近几十年来,瑞典的医院床位数量有所减少,导致其成为欧盟范围内床位数量最少的国家(每1000名居民仅有2.2张可用床位)。与此同时,前往急诊部门就诊的患者数量却有所增加,导致了过度拥挤和住院延迟。本研究旨在探讨患者在急诊部门经历住院延迟的感受。我们采用现象学诠释学方法来解读和理解急诊住院延迟的意义。该研究在瑞典南部的一家医院进行。我们采访了17名平均年龄为64岁(年龄范围:35 - 86岁)的参与者。主题结构分析涵盖七个主题:处于不确定状态、感到被遗弃、恐惧死亡、忍耐、适应环境、在不安全的地方成为访客以及认可医护人员,所有这些都表明参与者处于持续的不确定状态,并且感觉被遗弃,没有得到临床医生的指导或支持。结论是,患者被迫在急诊室等待的情况,即住院延迟,违反了职业道德的所有条件,可能会给相关医护人员带来深刻的道德压力。因此,应避免住院延迟。

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Staff strategies for dealing with care situations at an emergency department.应对急诊科护理情况的员工策略。
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Definition of Boarded Patient.住院患者的定义。
Ann Emerg Med. 2019 Mar;73(3):e23. doi: 10.1016/j.annemergmed.2018.11.009.
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Int Emerg Nurs. 2017 Jul;33:20-25. doi: 10.1016/j.ienj.2016.12.006. Epub 2017 Apr 27.
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Waiting and hoping: a phenomenographic study of the experiences of boarded patients in the emergency department.等待与期望:对急诊科留观患者经历的现象学研究
J Clin Nurs. 2017 Mar;26(5-6):840-848. doi: 10.1111/jocn.13621. Epub 2016 Dec 18.
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Understanding the Experience of Miscarriage in the Emergency Department.了解急诊科的流产经历。
J Emerg Nurs. 2016 Nov;42(6):504-512. doi: 10.1016/j.jen.2016.05.011. Epub 2016 Aug 6.
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Powerlessness: Dissatisfied patients' and relatives' experience of their emergency department visit.无力感:不满意的患者及其亲属在急诊科就诊的体验。
Int Emerg Nurs. 2016 Mar;25:32-6. doi: 10.1016/j.ienj.2015.07.004. Epub 2015 Aug 5.
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Factors that influence the development of compassion fatigue, burnout, and compassion satisfaction in emergency department nurses.影响急诊科护士同情疲劳、职业倦怠和同情满意度发展的因素。
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The boarding experience from the patient perspective: the wait.
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