Xiong Hao, Lv Shangbin
School of Journalism and Communication, Wuhan University, Wuhan 430072, China.
Healthcare (Basel). 2021 Jan 21;9(2):113. doi: 10.3390/healthcare9020113.
Social media is gradually building an online information environment regarding health. This environment is filled with many types of users' emotions regarding food safety, especially negative emotions that can easily cause panic or anger among the population. However, the mechanisms of how it affects users' emotions have not been fully studied. Therefore, from the perspective of communication and social psychology, this study uses the content analysis method to analyze factors affecting social media users' emotions regarding food safety issues. In total, 371 tweet samples of genetically modified food security in Sina Weibo (similar to Twitter) were encoded, measured, and analyzed. The major findings are as follows: (1) Tweet account type, tweet topic, and emotion object were all significantly related to emotion type. Tweet depth and objectivity were both positively affected by emotion type, and objectivity had a greater impact. (2) Account type, tweet topic, and emotion object were all significantly related to emotion intensity. When the depths were the same, emotion intensity became stronger with the decrease in objectivity. (3) Account type, tweet topic, emotion object, and emotion type were all significantly related to a user's emotion communication capacity. Tweet depth, objectivity, and user's emotion intensity were positively correlated with emotion communication capacity. Positive emotions had stronger communication capacities than negative ones, which is not consistent with previous studies. These findings help us to understand both theoretically and practically the changes and dissemination of user's emotions in a food safety and health information environment.
社交媒体正在逐步构建一个关于健康的在线信息环境。这个环境充斥着用户对食品安全的多种情绪,尤其是那些容易在人群中引发恐慌或愤怒的负面情绪。然而,其影响用户情绪的机制尚未得到充分研究。因此,本研究从传播学和社会心理学的角度,运用内容分析法来分析影响社交媒体用户对食品安全问题情绪的因素。总共对新浪微博(类似于推特)上371条关于转基因食品安全的推文样本进行了编码、测量和分析。主要研究结果如下:(1)推文账号类型、推文主题和情绪对象均与情绪类型显著相关。推文深度和客观性均受到情绪类型的正向影响,且客观性的影响更大。(2)账号类型、推文主题和情绪对象均与情绪强度显著相关。当深度相同时,情绪强度随着客观性的降低而增强。(3)账号类型、推文主题、情绪对象和情绪类型均与用户的情绪传播能力显著相关。推文深度、客观性和用户情绪强度与情绪传播能力呈正相关。积极情绪的传播能力比消极情绪更强,这与以往研究不一致。这些发现有助于我们从理论和实践两方面理解在食品安全与健康信息环境中用户情绪的变化与传播。