Faour-Klingbeil Dima, Osaili Tareq M, Al-Nabulsi Anas A, Jemni Monia, Todd Ewen C D
School of Biological and Marine Sciences. University of Plymouth, Drake Circus, Plymouth, PL4 8AA, United Kingdom.
Department of Nutrition and Food Technology, Faculty of Agriculture, Jordan University of Science and Technology, P.O. Box 3030, Irbid, 22110, Jordan.
Food Control. 2021 Mar;121:107617. doi: 10.1016/j.foodcont.2020.107617. Epub 2020 Sep 10.
The coronavirus pandemic caused a state of panic worldwide. Mixed messages were given about its risk and how to contain it, when trust in authorities and reliable scientific information are essential to reduce unnecessary scares and inappropriate risk perceptions. We know little about public concerns and opinions in health authorities in the Arab world. Thus, an attempt was made to generate such information through a web-based survey. A total of 1074 subjects from Lebanon, Jordan, and Tunisia were recruited to explore their perception of food and non-food risks of infection and the influence of the source of information, trust, and attitudes towards the local authorities' communication of risk. Seventy percent of the respondents were concerned that COVID-19 may be transmitted through food. The perception of risk from touching contaminated surfaces and food packaging and being exposed to infected people during food shopping was even higher. For only less than half of the respondents, the information from local authorities was considered trustworthy and the associated risk communication and response to false rumors were timely, effective, and clear. But the satisfaction level among the Jordanians was remarkably stronger than for the Lebanese and Tunisian respondents. The demographic factors, trust in information, and attitudes towards authorities' performance in risk communication did not influence risk perceptions. Respondents' knowledge was limited based on their chief sources of information, such as social media, local news media broadcasts, and announcements by the World Health Organization. Our conclusion is that unnecessary fear increases among the public when risks that impact heath are unknown. More research in the Arab region is needed to understand the determinants of risk perceptions considering psychological factors on the risk to health. Unfortunately, it is difficult to restrict or contain misleading information from various forms of social media. We recommend that for reducing fear and building confidence with the public for appropriate action during the pandemic, local authorities should enhance the quality and level of details of the information that they share during such crises.
新冠疫情在全球引发了恐慌状态。关于其风险以及如何控制疫情,各方传达的信息相互矛盾,而此时信任当局和可靠的科学信息对于减少不必要的恐慌和不恰当的风险认知至关重要。我们对阿拉伯世界卫生当局中的公众担忧和意见了解甚少。因此,我们试图通过一项基于网络的调查来获取此类信息。总共招募了来自黎巴嫩、约旦和突尼斯的1074名受试者,以探究他们对食物和非食物感染风险的认知,以及信息来源、信任以及对地方当局风险沟通态度的影响。70%的受访者担心新冠病毒可能通过食物传播。对于触摸受污染表面和食品包装以及在食品购物时接触感染者的风险认知甚至更高。只有不到一半的受访者认为地方当局提供的信息值得信赖,且相关的风险沟通以及对谣言的应对及时、有效且清晰。但约旦受访者的满意度明显高于黎巴嫩和突尼斯的受访者。人口统计学因素、对信息的信任以及对当局在风险沟通方面表现的态度并未影响风险认知。受访者的知识基于他们的主要信息来源,如社交媒体、当地新闻媒体报道以及世界卫生组织的公告,较为有限。我们的结论是,当影响健康的风险不明时,公众中不必要的恐惧会增加。需要在阿拉伯地区开展更多研究,以考虑健康风险的心理因素来理解风险认知的决定因素。不幸的是,很难限制或遏制来自各种形式社交媒体的误导性信息。我们建议,为了在疫情期间减少恐惧并增强公众采取适当行动的信心,地方当局应提高他们在此类危机期间所分享信息的质量和详细程度。