Ramos Liliana Ricardo, Esteves Dulce, Vieira Isabel, Franco Susana, Simões Vera
Sport Sciences School of Rio Maior, Polytechnic Institute of Santarém, Santarém, Portugal.
Department of Sports Sciences, University of Beira Interior, Covilhã, Portugal.
Front Psychol. 2021 Jan 13;11:621526. doi: 10.3389/fpsyg.2020.621526. eCollection 2020.
This research characterizes and compares the job satisfaction of fitness professionals in Portugal between genders, ages, professional experience, professional title, and educational qualifications. A total of 401 fitness professionals answered the online questionnaire Job Satisfaction Scale, which has 16 factors rated on a Likert scale with seven levels. The statistical analysis comprises descriptive and statistical tests to compare the results of two (-test) or more (ANOVA) groups. Overall, the results demonstrated that fitness professionals were moderately satisfied with their work. The lower degrees of job satisfaction were concerning salary, opportunities for promotion, and stability at work. The highest levels of job satisfaction were related to the freedom to choose their work method, their work colleagues, the physical conditions of their workplace, and the opportunity to use their competencies. There were no differences in job satisfaction in terms of gender and a few differences between professional title and between educational levels. Regarding age and professional experience, the results showed significant differences in almost all factors, suggesting that, as fitness professionals get older and more experienced, their job satisfaction is greater. The results of this study suggest that even though fitness professionals are, in general, moderately satisfied with their work, some aspects can be improved by employers to increase their satisfaction levels. Such findings would assist employers in guiding the job satisfaction of their employees with consequent enhancements in the services provided by fitness professionals, which can increase participants' retention in exercise fitness activities.
本研究对葡萄牙健身专业人员在性别、年龄、专业经验、专业头衔和学历方面的工作满意度进行了特征描述和比较。共有401名健身专业人员回答了在线问卷《工作满意度量表》，该量表有16个因素，采用7级李克特量表进行评分。统计分析包括描述性和统计性测试，以比较两个（t检验）或更多（方差分析）组的结果。总体而言，结果表明健身专业人员对其工作中度满意。工作满意度较低的方面涉及薪资、晋升机会和工作稳定性。工作满意度最高的方面与选择工作方式的自由、同事、工作场所的物理条件以及运用自身能力的机会有关。在工作满意度方面，性别之间没有差异，专业头衔和学历之间存在一些差异。关于年龄和专业经验，结果显示几乎所有因素都存在显著差异，这表明随着健身专业人员年龄增长和经验增加，他们的工作满意度更高。本研究结果表明，尽管健身专业人员总体上对工作中度满意，但雇主可以在某些方面加以改进，以提高他们的满意度。这些发现将有助于雇主指导员工的工作满意度，从而提高健身专业人员提供的服务质量，进而提高参与者对健身活动的持续参与度。
