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农村地区患者对远程医疗的满意度:一项系统评价。

Patient Satisfaction with Telehealth in Rural Settings: A Systematic Review.

作者信息

Harkey Loriana C, Jung Sadie M, Newton Elizabeth R, Patterson Angela

机构信息

School of Pharmacy and Health Professions Department of Occupational Therapy, Creighton University, Omaha, Nebraska, USA.

出版信息

Int J Telerehabil. 2020 Dec 8;12(2):53-64. doi: 10.5195/ijt.2020.6303.

Abstract

Telehealth provides health care services to clients through telecommunications. Rehabilitation services such as occupational therapy, physical therapy, and speech-language therapy can be delivered via telehealth. The aim of this study was to evaluate patients' reports of their satisfaction with telehealth compared to standard in-person therapy for patients living in rural areas. Four databases were utilized for this systematic review. The following words were searched: telehealth, rural, and patient satisfaction. Abstract searches identified 251 articles, and 55 were read in full text. Four articles met inclusion criteria. There was high satisfaction for patients in all studies regarding the use of telehealth. Findings showed that overall, telehealth supported increased rates of patient satisfaction for OT, PT, and SLP services delivered to rural communities.

摘要

远程医疗通过电信技术为客户提供医疗保健服务。职业治疗、物理治疗和言语语言治疗等康复服务可以通过远程医疗提供。本研究的目的是评估与标准面对面治疗相比,农村地区患者对远程医疗的满意度报告。本系统评价使用了四个数据库。搜索了以下词汇:远程医疗、农村和患者满意度。摘要检索确定了251篇文章,其中55篇进行了全文阅读。四篇文章符合纳入标准。所有研究中的患者对远程医疗的使用满意度都很高。研究结果表明,总体而言,远程医疗提高了农村社区提供的职业治疗、物理治疗和言语语言病理学服务的患者满意度。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4e2e/7757651/cf9274a93825/ijt-12-2-53-g001.jpg

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