Aljaffary Afnan, AlThumairi Arwa, Almarhoon Lojain, Alsaawi Ghalyah
Department of Health Information Management & Technology, Imam Abdulrahman Bin Faisal University (IAU), Dammam, Kingdom of Saudi Arabia.
J Multidiscip Healthc. 2021 Jan 26;14:151-159. doi: 10.2147/JMDH.S286313. eCollection 2021.
This study aims to assess and compare patient trust in public vs private physicians and to determine the factors that can affect the level of trust in the context of the KSA.
A cross-sectional study was carried out in the KSA to assess patient trust in physicians. A questionnaire was administered in both Arabic and English to patients above 18 years of age via online channels.
A statistically significant difference was found between the level of trust in public vs private physicians, where the public physicians showed higher patients' trust scores compared to private physicians, where the mean was 2.51 (SD=0.60) and 2.29 (SD=0.56), respectively, -value<0.001. A statistically significant difference was also found between self-assessment health status (SAHS) groups (F(3)=11.429, =0.010). Other factors were not significantly associated.
This study found that public physicians engender a higher level of patient trust than private physicians. A further qualitative study should be conducted in the future to investigate the reasons behind the high trust in public physicians in the KSA.
The results of this study open doors for new investigations that might result in the implementation of new interventions to promote patient trust in the healthcare journey in KSA.
本研究旨在评估和比较患者对公立医院医生与私立医院医生的信任度，并确定在沙特阿拉伯王国背景下可能影响信任水平的因素。
在沙特阿拉伯王国开展了一项横断面研究，以评估患者对医生的信任度。通过在线渠道，以阿拉伯语和英语向18岁以上的患者发放问卷。
发现患者对公立医院医生与私立医院医生的信任水平存在统计学上的显著差异，公立医院医生的患者信任得分高于私立医院医生，其均值分别为2.51（标准差=0.60）和2.29（标准差=0.56），P值<0.001。自我评估健康状况（SAHS）组之间也存在统计学上的显著差异（F(3)=11.429，P=0.010）。其他因素无显著关联。
本研究发现，公立医院医生比私立医院医生赢得更高水平的患者信任。未来应开展进一步的定性研究，以调查沙特阿拉伯王国患者对公立医院医生高度信任背后的原因。
本研究结果为新的调查打开了大门，这些调查可能会导致实施新的干预措施，以促进沙特阿拉伯王国医疗过程中的患者信任。
