School of Public Administration, South China University of Technology, Guangzhou, Guangdong, China.
School of Data Science, City University of Hong Kong, Kowloon Tong, Hong Kong SAR, China.
Risk Anal. 2021 Oct;41(10):1840-1859. doi: 10.1111/risa.13696. Epub 2021 Feb 2.
Rumor censorship of social media platforms has become an important issue in the academia and in practice. However, most studies focus on the complete rumor censorship behavior rather than the soft censorship behavior of (social media) platforms. To characterize soft censorship behavior, we conduct analytical, numerical, and experimental analyses using game theory to determine the specific strategies of platforms and rumormongers. Given that (1) the censorship behavior of platforms is costly and (2) platforms have a limited accuracy rate to identify rumors correctly, the platform may identify rumors as true information or identify true information as rumors; moreover, (3) rumormongers decide whether to publish rumors or not to avoid been deleted by the platforms. We found that (1) if deleting true information mistakenly has benefits rather than cost (the platform may cost less by not improving their rumor identification algorithms if the public pays less attention to the freedom of their speech), then platforms are more likely to censor rumormongers and delete the information they published; (2) if deleting true information is costly, then platforms become more cautious about their deleting behavior. This study explains why censoring is accepted by the public in some countries but is highly questionable in others. Using these findings can help platforms understand the rumor publishing behavior of rumormongers and make decisions based on certain situations.
社交媒体平台的谣言审查已成为学术界和实践中的一个重要问题。然而,大多数研究都集中在完整的谣言审查行为上,而不是平台的软审查行为上。为了描述软审查行为,我们使用博弈论进行分析、数值和实验分析,以确定平台和造谣者的具体策略。鉴于:(1)平台的审查行为是有代价的;(2)平台识别谣言的准确率有限;(3)造谣者决定是否发布谣言以避免被平台删除。我们发现:(1)如果错误地删除真实信息有利可图,而不是有代价的(如果公众不太关注言论自由,平台可能会减少改进其谣言识别算法的成本),那么平台更有可能审查造谣者并删除他们发布的信息;(2)如果删除真实信息是有代价的,那么平台在删除行为上会更加谨慎。这项研究解释了为什么在某些国家,审查制度被公众所接受,但在其他国家却备受质疑。利用这些发现可以帮助平台了解造谣者的谣言发布行为,并根据某些情况做出决策。