Suppr超能文献

共享数据——别找我们!不信任是公共当局从共享经济中获益的决定性障碍。

Sharing Data - Not With Us! Distrust as Decisive Obstacle for Public Authorities to Benefit From Sharing Economy.

作者信息

Nienaber Ann-Marie Ingrid, Woodcock Andree, Liotopoulos Fotis K

机构信息

Centre for Trust, Peace and Social Relations, Coventry University, Coventry, United Kingdom; Affiliated to the Centre for Management, University of Muenster, Muenster, Germany.

Faculty Research Centre for Arts, Memory and Communities, Coventry University, Coventry, United Kingdom.

出版信息

Front Psychol. 2021 Jan 20;11:576070. doi: 10.3389/fpsyg.2020.576070. eCollection 2020.

Abstract

Future mobility planning to cope with ongoing environmental challenges such as air pollution has to be anchored in the work of every public authority worldwide. One recent trend that could support public authorities to meet the European Union's sustainability targets is the creation and sharing of transport and mobility "big" data between public authorities via tools such as crowdsourcing. While the benefits of the use of big data to increase public authorities' efficiency and effectivity and their citizens' lives is well understood, examples from the public sector that highlight public authorities' engagement in such sharing activities is still missing. To date relevant literature has highlighted issues around the capacity of public authorities that hinder shared activities. In this paper we want to raise distrust as a key reason for lack of engagement. Based on comprehensive data collected over the period of 4 years via several workshops and semi-structured interviews with seven public authorities in Europe, we are able to demonstrate that a major obstacle for not providing and sharing data via crowdsourcing for mutual benefit lies primarily in the hands of the public authority's servants of the middle and high-level management. Our results show firstly, that distrust may emerge toward different referents such as the community, particular individuals, or the technology itself and thus, managerial implications have to be very specific to overcome distrust. Secondly, we show how distrust may spread from one referent to another through negative reciprocity and which, if unchecked may lead to an all-encompassing state that affects the whole sharing economy framework and inhibits potential benefits.

摘要

应对空气污染等持续存在的环境挑战的未来交通规划必须纳入全球每个公共当局的工作中。最近的一个趋势是,通过众包等工具在公共当局之间创建和共享交通与出行“大数据”,这有助于公共当局实现欧盟的可持续发展目标。虽然利用大数据提高公共当局效率和效力以及改善公民生活的好处已广为人知,但仍缺乏突出公共当局参与此类共享活动的公共部门实例。迄今为止,相关文献强调了公共当局能力方面阻碍共享活动的问题。在本文中,我们想提出不信任是缺乏参与的关键原因。基于通过对欧洲七个公共当局进行的多次研讨会和半结构化访谈在四年时间里收集的全面数据,我们能够证明,不通过众包提供和共享数据以实现互利的一个主要障碍主要在于公共当局中高层管理人员。我们的结果首先表明,不信任可能针对不同的对象出现,如社区、特定个人或技术本身,因此,管理措施必须非常具体才能克服不信任。其次,我们展示了不信任如何通过负面互惠从一个对象传播到另一个对象,如果不加以控制,可能导致一种影响整个共享经济框架并抑制潜在利益的全面状态。

相似文献

9
Home care outsourcing strategy.居家护理外包策略。
J Health Organ Manag. 2006;20(2-3):175-93. doi: 10.1108/14777260610662726.

引用本文的文献

本文引用的文献

文献AI研究员

20分钟写一篇综述,助力文献阅读效率提升50倍。

立即体验

用中文搜PubMed

大模型驱动的PubMed中文搜索引擎

马上搜索

文档翻译

学术文献翻译模型,支持多种主流文档格式。

立即体验