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从职业耗竭和健康关注到个体和组织韧性。

Shifting Focus from Burnout and Wellness toward Individual and Organizational Resilience.

机构信息

Pediatrics, Loma Linda University, Loma Linda, California, USA.

Internal Medicine, Loma Linda University, Loma Linda, California, USA.

出版信息

Teach Learn Med. 2021 Oct-Dec;33(5):568-576. doi: 10.1080/10401334.2021.1879651. Epub 2021 Feb 15.

Abstract

Burnout is reported to be epidemic among physicians and medical trainees, and wellness has been the predominant target for intervention in academic medicine over the past several years. However, both burnout and wellness suffer from a lack of standardized definition, often making interventions difficult to generalize and extrapolate to different sites. Although well-meaning, current frameworks surrounding wellness and burnout have limitations in fully addressing the challenges of improving physician mental health. Wellness as a framework does not inherently acknowledge the adversity inevitably experienced in the practice of medicine and in the lives of medical trainees. During a crisis such as the current pandemic, wellness curricula often do not offer adequate frameworks to address the personal, organizational, or societal crises that may ensue. This leaves academic institutions and their leadership ill-equipped to appropriately address the factors that contribute to burnout. More recently, resilience has been explored as another framework to positively influence physician wellness and burnout. Resilience acknowledges the inevitable adversity individuals encounter in their life and work, allowing for a more open discussion on the tensions and flexibility between facets of life. However, emphasizing personal resiliency without addressing organizational resiliency may leave physicians feeling alienated or marginalized from critical support and resources that organizations can and should provide. Despite intense focus on wellness and burnout, there have not been significant positive changes in physicians' mental health. Many interventions have aimed at the individual level with mindfulness or other reflective exercises; unfortunately these have demonstrated only marginal benefit. Systems level approaches have demonstrated more benefit but the ability of organizations to carry out any specific intervention is likely to be limited by their own unique constraints and may limit the spread of innovation. We believe the current use of these conceptual lenses (wellness and burnout) has been clouded by lack of uniformity of definitions, an array of measurement tools with no agreed-upon standard, a lack of understanding of the complex interaction between the constructs involved, and an over-emphasis on personal rather than organizational interventions and solutions. If the frameworks of burnout and wellness are limited, and personal resilience by itself is inadequate, what framework would be helpful? We believe that focusing on organizational resilience and the connecting dimensions between organizations and their physicians could be an additional framework helpful in addressing physician mental health. An organization connects with its members along multiple dimensions, including communication, recognition of gifts, shared vision, and sense of belonging. By finding ways to positively affect these dimensions, organizations can create change in the culture and mental health of physicians and trainees. Educational institutions specifically would be well-served to consider organizational resilience and its relationship to individuals.

摘要

burnout 在医生和医学实习生中被报道为流行,过去几年,健康一直是学术医学干预的主要目标。然而,倦怠和健康都缺乏标准化的定义,这使得干预措施难以推广和推断到不同的地点。尽管是出于好意,但当前围绕健康和倦怠的框架在充分应对改善医生心理健康的挑战方面存在局限性。健康作为一个框架并没有内在地承认在行医和医学实习生的生活中不可避免地会遇到逆境。在当前大流行等危机期间,健康课程通常没有提供足够的框架来解决可能随之而来的个人、组织或社会危机。这使得学术机构及其领导层无法适当地解决导致倦怠的因素。最近,韧性也被探索作为另一个框架来积极影响医生的健康和倦怠。韧性承认个人在生活和工作中不可避免地会遇到逆境,从而可以更开放地讨论生活各个方面之间的紧张关系和灵活性。然而,如果不解决组织的韧性,只强调个人的韧性,可能会使医生感到与关键支持和资源脱节或被边缘化,而这些支持和资源是组织可以而且应该提供的。尽管对健康和倦怠的关注非常集中,但医生的心理健康并没有出现显著的积极变化。许多干预措施都针对个体层面,采用正念或其他反思性练习;不幸的是,这些干预措施只显示出了微小的益处。系统层面的方法已经显示出了更大的益处,但组织实施任何特定干预措施的能力可能受到其自身独特限制的限制,并且可能限制创新的传播。我们认为,目前对这些概念性视角(健康和倦怠)的使用受到缺乏定义统一性、一系列没有商定标准的测量工具、对所涉及的结构之间复杂相互作用的理解不足以及过度强调个人而不是组织干预和解决方案的限制。如果倦怠和健康的框架有限,而个人韧性本身是不够的,那么什么框架会有所帮助?我们认为,关注组织韧性以及组织与其医生之间的连接维度可能是一个额外的有用框架,可以帮助解决医生的心理健康问题。一个组织通过多种维度与成员联系,包括沟通、认可天赋、共享愿景和归属感。通过找到积极影响这些维度的方法,组织可以改变医生和受训者的文化和心理健康。教育机构特别应该考虑组织的韧性及其与个人的关系。

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