从疫情中汲取“关键经验”:临床学者领导力项目中从面对面培训向虚拟同步培训过渡的经验教训

Training "Pivots" from the Pandemic: Lessons Learned Transitioning from In-Person to Virtual Synchronous Training in the Clinical Scholars Leadership Program.

作者信息

Fernandez Claudia S P, Green Melissa A, Noble Cheryl C, Brandert Kathleen, Donnald Katherine, Walker Madison R, Henry Ellison, Rosenberg Angela, Dave Gaurav, Corbie-Smith Giselle

机构信息

Department of Maternal and Child Health, UNC Gillings School of Global Public Health, University of North Carolina at Chapel Hill, Chapel Hill, NC, USA.

Center for Health Equity Research, UNC School of Medicine Department of Social Medicine, University of North Carolina at Chapel Hill, Chapel Hill, NC, USA.

出版信息

J Healthc Leadersh. 2021 Feb 17;13:63-75. doi: 10.2147/JHL.S282881. eCollection 2021.

Abstract

INTRODUCTION

Since the inception of distance-based teaching modalities, a debate has ensued over the quality of online versus in-person instruction. Due to the COVID-19 pandemic, a number of teaching environments-including leadership development trainings for post-graduate learners-have been thrust into exploring the virtual learning environment more thoroughly. One three-year leadership development program for interdisciplinary healthcare professionals transitioned three simultaneous leadership intensives from in-person to online in the spring of 2020.

METHODS

Documented changes in overall training length, session length, and session format are described. Further, evaluative data were collected from participants at both retreats via post-session surveys. Ninety-three participants attended the 2019 retreat, and 92 participants attended the 2020 virtual retreat. Quantitative data of three rating questions per session are reported: 1) overall session satisfaction, 2) participants' reported knowledge gain, and 3) participants' reported ability gain. Qualitative data were obtained via two open-ended feedback questions per session.

RESULTS

In comparing pre/post scores for knowledge and ability, participants had meaningful (and in some cases higher) self-reported gains in knowledge and ability measures in the online environment, as compared to the in-person environment. Participants reported statistically significant gains in all sessions for both knowledge and ability. Qualitative data of participant feedback identified a number of positive themes similar across the in-person and virtual settings. Negative or constructive feedback of the virtual setting included time constraint issues (eg too much content in one session, a desire for more sessions overall), technical difficulties, and the loss of social connection and networking with fellow participants as compared to in-person trainings.

DISCUSSION

While meaningful shifts in knowledge and ability ratings indicate that the transition to successful online learning is possible, several disadvantages remain. The preparation time for both faculty and participants was considerable, there is a need to reduce overall content in each session due to time restraints, and participants indicated feeling the loss of one-on-one connections with their peers in the training. Lessons learned of transitioning leadership training from in-person to an online experience are highlighted.

摘要

引言

自基于远程的教学模式出现以来,关于在线教学与面授教学质量的争论就一直存在。由于新冠疫情,许多教学环境——包括针对研究生学习者的领导力发展培训——都被迫更深入地探索虚拟学习环境。一个针对跨学科医疗专业人员的为期三年的领导力发展项目在2020年春季将三个同时进行的领导力强化课程从面授改为了在线授课。

方法

描述了培训总时长、课程时长和课程形式的记录变化。此外,通过课后调查从两次培训的参与者那里收集了评估数据。93名参与者参加了2019年的培训,92名参与者参加了2020年的虚拟培训。报告了每个课程三个评分问题的定量数据:1)课程总体满意度,2)参与者报告的知识收获,3)参与者报告的能力收获。定性数据通过每个课程两个开放式反馈问题获得。

结果

在比较知识和能力的课前/课后分数时,与面授环境相比,参与者在在线环境中自我报告的知识和能力测量方面有显著(在某些情况下更高)的收获。参与者在所有课程的知识和能力方面都报告了具有统计学意义的收获。参与者反馈的定性数据确定了一些在面授和虚拟环境中相似的积极主题。虚拟环境的负面或建设性反馈包括时间限制问题(例如一个课程内容太多,总体上希望有更多课程)、技术困难,以及与面授培训相比,与其他参与者失去了社交联系和交流机会。

讨论

虽然知识和能力评分的显著变化表明向成功的在线学习过渡是可能的,但仍存在一些缺点。教师和参与者的准备时间都相当长,由于时间限制,需要减少每个课程的总体内容,并且参与者表示在培训中感觉到与同伴失去了一对一的联系。强调了将领导力培训从面授过渡到在线体验的经验教训。

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