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[养老院护理人员的职业倦怠会增加对居民攻击性的认知以及护患关系质量低下的问题]

[Professional exhaustion among caregivers in nursing homes raises the perception of residents' aggressiveness and poor quality of caregiver-resident relationship].

作者信息

Arnaudeau Sophie, Berdoulat Émilie, Poulet Caroline

机构信息

621 avenue Centrale, 38400 Saint-Martin-d'Hères.

出版信息

Geriatr Psychol Neuropsychiatr Vieil. 2021 Mar 1;19(1):93-101. doi: 10.1684/pnv.2021.0910.

DOI:10.1684/pnv.2021.0910
PMID:33686941
Abstract

This study is aimed to explore whether professional exhaustion among caregivers working in nursing homes causes an increased perception of resident aggressiveness and a lower satisfaction in the relationship between the caregiver and the resident. The data were collected from a sample of 52 nurses and caregivers working in retirement homes. We compared the perception of aggressiveness and relational satisfaction in 26 caregivers to 26 without a professional exhaustion condition, using the Maslach Burnout Inventory, Yudofsky's Manifest Aggression Scale, and Wilguski's Caregiver Satisfaction Scale. The results show that caregivers with professional exhaustion have a much greater perception of resident aggressiessiveness. This perception of aggressiessiveness generates a relational dissatisfaction with the resident. Professional exhaustion is therefore associated with higher perception of aggressiveness and relational dissatisfaction.

摘要

本研究旨在探讨养老院护理人员的职业倦怠是否会导致对居民攻击性的感知增加,以及护理人员与居民之间关系的满意度降低。数据收集自52名在养老院工作的护士和护理人员。我们使用马氏职业倦怠量表、尤多夫斯基明显攻击量表和威尔古斯护理人员满意度量表,将26名有职业倦怠的护理人员与26名没有职业倦怠的护理人员在攻击性感知和关系满意度方面进行了比较。结果表明,有职业倦怠的护理人员对居民攻击性的感知要强得多。这种对攻击性的感知导致了对居民关系的不满。因此,职业倦怠与更高的攻击性感知和关系不满有关。

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[Professional exhaustion among caregivers in nursing homes raises the perception of residents' aggressiveness and poor quality of caregiver-resident relationship].[养老院护理人员的职业倦怠会增加对居民攻击性的认知以及护患关系质量低下的问题]
Geriatr Psychol Neuropsychiatr Vieil. 2021 Mar 1;19(1):93-101. doi: 10.1684/pnv.2021.0910.
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