Lazar Jonathan
College of Information Studies (iSchool), Trace Research & Development Center, Human-Computer Interaction Lab (HCIL), University of Maryland, College Park, MD USA.
Univers Access Inf Soc. 2022;21(3):749-765. doi: 10.1007/s10209-021-00792-5. Epub 2021 Mar 8.
Students, faculty and staff with disabilities at universities have faced many digital accessibility barriers during the COVID-19 pandemic. While the legal requirements for digital accessibility at universities are clear, the mechanisms for managing digital accessibility are not yet well established. This study reports on a longitudinal series of 18 interviews throughout 2020 involving directors of digital accessibility, starting before the COVID-19 pandemic was officially declared by the World Health Organization in March 2020. These interviews took place with directors of digital accessibility at a small-, medium-, and large-sized university in the USA, respectively, as well as the director of digital accessibility at a comparative US state government agency. Patterns throughout the year, common challenges, and emerging best practices are all discussed, as well as implications for managing digital accessibility during non-pandemic times.
在新冠疫情期间，大学中残疾学生、教职员工面临着诸多数字无障碍方面的障碍。虽然大学数字无障碍的法律要求很明确，但管理数字无障碍的机制尚未完善。本研究报告了2020年全年对18位数字无障碍主管进行的一系列纵向访谈，访谈始于世界卫生组织于2020年3月正式宣布新冠疫情之前。这些访谈分别在美国一所小型、中型和大型大学的数字无障碍主管，以及美国一个州政府比较机构的数字无障碍主管中进行。讨论了全年的模式、常见挑战和新出现的最佳实践，以及在非疫情时期管理数字无障碍的影响。
