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为什么人们支持网络众筹慈善?来自中国的一个案例研究。

Why Do People Support Online Crowdfunding Charities? A Case Study From China.

作者信息

Jiao Huifang, Qian Lamei, Liu Tianzhuo, Ma Lijun

机构信息

Department of Management Science, Shenzhen University, Shenzhen, China.

Department of Management Science, University of Science and Technology of China, Hefei, China.

出版信息

Front Psychol. 2021 Feb 26;12:582508. doi: 10.3389/fpsyg.2021.582508. eCollection 2021.

Abstract

Whereas the effect of people's motivations to give to traditional, off-line charities has been extensively investigated, their motivations to support online charitable crowdfunding projects are largely unexplored. The present study examines the influences of extrinsic motivations (such as reputation, the wish to signal a certain image; and reciprocity, the expectation on future return for their present contribution), intrinsic motivations (such as a sense of belonging, the feeling of belonging to an integral part of a positive community; joy of giving, the anticipated positive emotions experienced by helping others; altruism, intrinsic desire to help others without expectation of a return; and financial constraints, individuals' personally felt financial stresses induced by donations), and social interactions (such as social influence, people's perception of how their close acquaintances believe they should support the project; and social ties, the strength of the relationship between the individual and the project initiator) on intentions to support charitable crowdfunding behaviors, namely, the willingness to share (WTS) project information and the intention to donate (ITD) money. Hierarchical multiple regression analyses on self-reported survey data from 617 respondents in China reveal support for the hypotheses. The results show that intrinsic motivations and social ties are predictors for both supporting behaviors. Reputation and social influence motivate people to share projects, but have no significant effects on their ITD. Reciprocity is positively, and financial constraints are negatively, related to ITD but have no significant effects on WTS. These findings offer insights into the motivations driving individuals' participation in charitable crowdfunding. The implications for both platforms and fundraisers are discussed.

摘要

尽管人们向传统线下慈善机构捐款的动机已得到广泛研究,但他们支持在线慈善众筹项目的动机在很大程度上仍未得到探索。本研究考察了外在动机(如声誉,即希望传递某种形象;互惠,即期望当前的贡献能带来未来回报)、内在动机(如归属感,即感觉自己是积极社区不可或缺的一部分;给予的喜悦,即帮助他人时预期会体验到的积极情绪;利他主义,即不期望回报而帮助他人的内在愿望;以及经济限制,即捐款给个人带来的个人经济压力感)和社会互动(如社会影响,即人们对亲密熟人认为他们应如何支持该项目的看法;以及社会关系,即个人与项目发起者之间关系的紧密程度)对支持慈善众筹行为意图的影响,即分享(WTS)项目信息的意愿和捐款(ITD)的意愿。对来自中国617名受访者的自我报告调查数据进行的分层多元回归分析为这些假设提供了支持。结果表明,内在动机和社会关系是两种支持行为的预测因素。声誉和社会影响促使人们分享项目,但对他们的捐款意愿没有显著影响。互惠与捐款意愿呈正相关,经济限制与捐款意愿呈负相关,但对分享意愿没有显著影响。这些发现为驱动个人参与慈善众筹的动机提供了见解。文中还讨论了这些发现对平台和筹款者的启示。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a85f/7952437/e79e122e9dbe/fpsyg-12-582508-g001.jpg

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